Valentina Cedeño
@valentinacedeo
Customer service and administrative support professional, organized and service-focused, with sales and inventory experience.
What I'm looking for
I’m a customer service and administrative support professional from Costa Rica, known for responsibility, organization, and strong service orientation. I combine client care with operational support to keep daily processes running smoothly.
I have experience attending customers cordially through calls and chats, resolving incidences, and maintaining a quality-focused approach. I’ve also supported sales by promoting products and providing clear product information to help customers make informed decisions.
In administrative and operations support roles, I’ve handled cash, managed inventory and storage (bodega), and supported documentation and process organization. I’m proficient with Microsoft Office (Word, Excel, PowerPoint) and Shopify for day-to-day work.
I’m currently finishing my studies and building my profile with additional training in Human Resources. I’m looking for a role where I can contribute to customer satisfaction while supporting administration, inventory control, and team operations.
Experience
Work history, roles, and key accomplishments
Ventas y apoyo administrativo
Bamobam Oxigeno
Feb 2026 - Present (6 months)
Realiza ventas, servicio al cliente y apoyo administrativo, incluyendo manejo de caja e inventarios. Da soporte en bodega y gestiona incidencias, utilizando Excel y Shopify.
Servicio al cliente (cafetería)
Aurisbel Cafeteria, Paseo de las Flores
Nov 2025 - Feb 2026 (3 months)
Brindó atención al cliente en cafetería, realizando manejo de caja y atención de llamadas y mensajes. Realizó control de inventario y apoyo en las operaciones diarias, resolviendo incidencias bajo presión.
Impulsadora de ventas
CBD Perfect Costa Rica
Feb 2023 - Mar 2023 (1 month)
Promovió la compra de productos atendiendo a los clientes de manera cordial y brindándoles información sobre la marca. Apoyó en tareas relacionadas con atención y gestión operativa.
Education
Degrees, certifications, and relevant coursework
IPEC Barva
Bachillerato (en proceso), Educación Secundaria
2023 -
Cursa bachillerato con título en proceso en IPEC Barva.
IPEC Barva
Técnico Medio en Secretariado, Secretariado
2025 -
Obtuvo formación como técnico medio en Secretariado en IPEC Barva.
REDDECOM
Técnico Superior en Recursos Humanos, Recursos Humanos
2025 -
Realizó formación técnica superior en Recursos Humanos en REDDECOM y completó el curso de 60 horas.
Liceo Regional de Flores
Noveno año, Secondary Education
2022 -
Cursó el noveno año en el Liceo Regional de Flores.
Availability
Location
Authorized to work in
Job categories
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