Valentina Alzate Nieto
@valentinaalzatenieto
Dedicated customer service professional with strong communication skills.
What I'm looking for
My name is Valentina Alzate Nieto, and I am a dedicated professional with a degree in Modern Languages from the University of Quindio. I graduated in October 2021 and have since gained valuable experience in customer service roles, both in Colombia and the USA. My journey has equipped me with strong communication skills and the ability to adapt to diverse environments.
Currently, I work as an Assistant at Salento Trekking, where I manage customer plans, handle bookings, and provide translation services. Previously, I served as a Receptionist at Hostal El Viajero, where I honed my skills in customer service, conflict resolution, and staff management. My experience as a Nanny in the USA further enhanced my English language skills and cultural understanding, making me a versatile candidate for various roles.
Experience
Work history, roles, and key accomplishments
Assistant
Salento Trekking
Mar 2023 - Present (2 years 10 months)
Responsible for customer service both in person and virtually, coordinating customer plans, managing bookings, and translating documents related to company routes.
Nanny
Cultural Care
Mar 2023 - Mar 2023 (0 months)
Provided care and exposure to native English, contributing to language improvement.
Receptionist
Hostal El Viajero
Mar 2021 - Mar 2022 (1 year)
Managed customer service, check-ins and check-outs, booking management, billing, conflict resolution, and staff management.
Education
Degrees, certifications, and relevant coursework
Valentina hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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