Open to opportunities

Valentina Alzate Nieto

@valentinaalzatenieto

Message

Dedicated customer service professional with strong communication skills.

Colombia

Message

What I'm looking for

I am looking for a role that values strong communication and customer service skills, with opportunities for growth and development.

My name is Valentina Alzate Nieto, and I am a dedicated professional with a degree in Modern Languages from the University of Quindio. I graduated in October 2021 and have since gained valuable experience in customer service roles, both in Colombia and the USA. My journey has equipped me with strong communication skills and the ability to adapt to diverse environments.

Currently, I work as an Assistant at Salento Trekking, where I manage customer plans, handle bookings, and provide translation services. Previously, I served as a Receptionist at Hostal El Viajero, where I honed my skills in customer service, conflict resolution, and staff management. My experience as a Nanny in the USA further enhanced my English language skills and cultural understanding, making me a versatile candidate for various roles.

Experience

Work history, roles, and key accomplishments

Current

Assistant

Current

Salento Trekking

Mar 2023 - Present (2 years 10 months)

Responsible for customer service both in person and virtually, coordinating customer plans, managing bookings, and translating documents related to company routes.

Customer Service Coordination