Open to opportunities

Shacquill McBean

@shacquillmcbean

Message

I book qualified appointments and convert customer conversations into sales across remote campaigns.

Jamaica

Message

What I'm looking for

I'm looking for a remote role where I can support sales, appointment setting, client success, or customer service through high-volume outreach, CRM management, lead qualification, and reliable follow-up.

I've supported sales, appointment-setting, and client-success operations for Intent Engine, 100x Hospitality, Paper Culture, Prime Therapeutics, Fastlane Cash Investors, and Amazon. I handle high-volume customer conversations across phone, email, and chat while keeping CRM records accurate and follow-ups on track.

At Intent Engine, I called 150 to 250 prospects daily for insurance and home-service campaigns and secured 8 to 15 qualified appointments per day. In travel sales at 100x Hospitality, I turned inbound inquiries and outbound lead outreach into confirmed bookings through tailored recommendations and consistent follow-up.

I've also maintained 99% order accuracy at Paper Culture, reduced case turnaround time by 20%, and contributed to workflow changes that cut processing turnaround by 18% at Prime Therapeutics. I bring organized documentation, objection handling, lead qualification, and full sales-cycle support to fast-paced remote teams.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Intent Engine

Jan 2026 - Jun 2026 (5 months)

Worked as an appointment setter for insurance and residential home service campaigns, calling 150 to 250 prospective customers each day to introduce the offer, answer initial questions, and gauge interest. Talked prospects through their needs and concerns in real time, working past hesitation and objections to secure 8 to 15 booked appointments per day for the closing team.

Cold Calling Appointment Setting Lead Qualification Objection Handling CRM Management Salesforce Zendesk