Vailex BriceVB
Open to opportunities

Vailex Brice

@vailexbrice

Dedicated Search Quality Rater with strong technical support skills.

United States

What I'm looking for

I am looking for a role that allows me to utilize my technical skills and customer service experience in a supportive and collaborative environment.

My name is Vailex Brice, and I am currently working as a Search Quality Rater. In this role, I leverage my keen analytical skills to evaluate search engine results and ensure they meet user expectations. My experience has equipped me with a strong understanding of user intent and search algorithms, which I apply to enhance the quality of search results.

Previously, I worked as a Product Support Specialist for TurboTax, where I guided customers through their tax returns and resolved technical issues with the software. My background also includes experience as a Call Center Representative for DOW JONES, where I assisted customers with billing inquiries and newspaper delivery. Additionally, I have a year of technical support experience with ADT Security, troubleshooting alarm systems and scheduling maintenance appointments.

With a high school diploma and a certification in Welding, I am proficient with technology and have built and troubleshot several PCs. I am a fast learner, easygoing, and committed to getting the job done as directed. I thrive in environments where I can utilize my problem-solving skills and contribute to customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, General Education

Completed high school education, gaining foundational knowledge and skills necessary for further education and employment.

WP

Welding Certification Program

Certification, Welding

Completed a certification program in Welding, acquiring skills in metal fabrication and joining techniques.

Tech stack

Software and tools used professionally

Interested in hiring Vailex?

You can contact Vailex and 90k+ other talented remote workers on Himalayas.

Message Vailex

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Vailex Brice - Search Quality Rater - N/A | Himalayas