I'm looking for a employer/VA partner who has a respect to personal life of his VA partner and someone who is light to work with.
Erica Lora
@vaericadynelora
Virtual Assistant - Executive | Personal | Administrative | Medical Receptionist | Medical Insurance
PhilippinesWhat I'm looking for
Hello partner!🧿 Just call me Dyne, your freelance virtuoso ready to elevate your journey. I was Provider Service Advocate for more than one year in US Medical Insurance company, exposing myself in various hats of becoming Medical VA.
Aside from healthcare, I worked as a Sponsorship Associate during my early years in college which helped me to exposed in the world of Executives and the Administrative tasks.
So nothing to worry, I can make your business operations and daily personal tasks lighter than before – let's embark on the road to success together!
Here are my Areas of Expertise:
(Medical Virtual Assistant)
- Customer Relations and Engagement
- Healthcare Insurance Inbound Calls
- Medical Research
- HIPAA Medical Insurance Verification
- Medical Insurance Benefit Coverages
- Intake/Prior Authorization Creation
- Medical Claims Billing
- Medical Claims Denials & Rejections
- Medical Claims Appeals & Authorization Appeals
- Medical Appeals and Grievance Resolving Analyst
- Adjusting of Claims (Underpaid/Overpaid)
(Administrative/Executive Virtual Assistant)
- Creation of Sponsorship Packages Management
- Calendar & Inbox Management
- Customer Relationship Management (CRM)
- Software Proficiency / Tech Savvy
- Leadership and Team Coordination
- Event Coordination and Management
-Training and Development
- Data Management and Analysis
- Meetings Support
- Light Social Media Management
- Travel & Lifestyle Management
- Light Bookkeeping
- Research
Experience
Provider Service Advocate
Optum Global Solutions
Oct 2022 - Dec 2023 (1 year 2 months)
Specialized in handling medical insurance inbound calls from healthcare professionals. Managed strategic training completion for multiple states, achieving 45-60 daily calls for Washington CAID/CARE and 3M/DSNP. Excelled as an Engagement Point-of-Contact (POC) handling both email management and graphic design for Email Blast surveys and Week-Ending Reports.
Regional Sponsorships Associate for Corporate Affairs
NFJPIA-NCR
Sep 2021 - Dec 2021 (3 months)
Demonstrated adeptness in every stage of the sponsorship lifecycle. My responsibilities included identifying and securing sponsors for organization events through the creation of comprehensive proposals. I effectively managed appointments and scheduling using Google Calendar, utilizing virtual meetings for proposal presentations. Proficiently handling email communications and spreadsheet records.
Tech stack
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Portfolio
bit.ly/portfolio_ericadyneloraSalary expectations
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