
uwabor courage
@uwaborcourage
I improve operations, data quality, technical support, and laboratory workflows through disciplined documentation.
What I'm looking for
I've supported high-volume tool repair, inventory, and fulfillment workflows at Snap-on Tools, tracking more than 150,000 items through structured Excel records, repair-status documentation, shipping coordination, and issue follow-up.
At AGAT Laboratories and Lahor Research Laboratory & Medical Centre, I processed, tracked, and documented laboratory samples while maintaining quality, traceability, safety, equipment calibration, and clear records. My microbiology research included analyzing clinical specimens for antimicrobial resistance and plasmid profiles, contributing to peer-reviewed publications.
I've also reconciled more than $40,000 in monthly postal transactions at NIPOST, prepared audit-ready Excel reports, and supported patients and care teams at Alberta Health Services. I'm strengthening my IT support and analytics capabilities through NPower Canada and Google professional certificate training.
Experience
Work history, roles, and key accomplishments
Patient Support Volunteer
Alberta Health Services
Jun 2023 - Present (3 years 3 months)
Support patients, families, and visitors with wayfinding and comfort measures in a hospital environment while protecting privacy and confidentiality. Communicate respectfully with staff and escalate concerns to appropriate clinical personnel.
Education
Degrees, certifications, and relevant coursework
Professional Certificate, Data Analytics
Google Data Analytics Professional Certificate in progress, with the course 'Ask Questions to Make Data-Driven Decisions' completed in December 2025.
NPower Canada
Junior IT Analyst Program, Information Technology
2026 -
Junior IT Analyst Program in progress, covering IT support, operating systems, networking, troubleshooting, technical documentation, and project fundamentals.
Professional Certificate, Information Technology
Google IT Support Professional Certificate in progress, covering IT support, networking, system administration, and security fundamentals.
Delta State University
Bachelor of Science, Microbiology
Grade: Second Class Upper Division
Bachelor of Science in Microbiology with Second Class Upper Division, focusing on microbial drug resistance and food microbiology.
Ambrose Alli University
Master of Science, Medical Microbiology
Master of Science in Medical Microbiology with focus on infectious disease and antimicrobial-resistance research.
National Open University of Nigeria
Postgraduate Diploma in Education, Education
Postgraduate Diploma in Education from the National Open University of Nigeria.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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