Open to opportunities

simerjot singh bhalla

@simerjotsinghbhalla

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Results-driven Operations Team Lead

Canada

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What I'm looking for

Seeking a challenging role that utilizes my analytical and leadership skills

With over 4 years of experience in the technology and retail industry, I have developed a strong background in operations management, team leadership, and data analysis. My expertise includes utilizing critical thinking methodologies, making data-driven decisions, and managing warehouse operations.

I have a proven track record of building and maintaining robust relationships with colleagues, and I excel in establishing and maintaining strong relationships with stakeholders. My experience in the industry has equipped me with a unique understanding of the importance of attention to detail, adaptability, and critical thinking.

I am a skilled professional with experience in MS Excel, Google Sheets, Microsoft Power BI, Power Query, Pivot Tables, V-LOOKUP & X-LOOKUP, SQL, SIGMA, SAP, ERP, and other technical tools. I am also proficient in soft skills such as analytical skills, adaptability, attention to detail, agile methodology, critical thinking, communication skills, interpersonal skills, problem-solving, and data-driven solutions.

Experience

Work history, roles, and key accomplishments

Operations Team Lead

DoorDash Technology

Feb 2022 - Jul 2023 (1 year 5 months)

Led DashMart operations, managing a team of 6 associates to enhance inventory accuracy and customer satisfaction. Implemented a barcode system and optimized inventory management, resulting in significant reductions in shrinkage and improved operational efficiency.

Inventory Management Data Analysis Team Leadership Vendor Management Customer Satisfaction Google Analytics

Logistics Coordinator

Progitix Inc.

Sep 2021 - Jan 2022 (4 months)

Coordinated logistics for Bell Canada, improving order fulfillment and customer satisfaction. Utilized SAP-ERP for inventory tracking and order management, enhancing supply chain efficiency.

Logistics Coordination Order Management Inventory Management SAP Customer Satisfaction

PCX Associate

Loblaw Companies Limited

Apr 2020 - Oct 2021 (1 year 6 months)

Processed online orders with high accuracy, improving order fulfillment efficiency. Managed dispatch documents and collaborated with teams to reduce delivery errors.

Fulfillment Inventory Management Customer Service Document Management Team Collaboration Process Improvement

Quality Executive Engineer

Friend’s Trading Corporation

Apr 2019 - Jan 2020 (9 months)

Implemented quality assurance policies leading to significant improvements in compliance and defect rates across IT projects. Collaborated with development teams to enhance software quality.

Quality Assurance Compliance Software Testing Policy Development Project Management Analytical Skills