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Uppala Tirumalesh

@uppalatirumalesh

I build and administer ServiceNow ITSM solutions, automating service workflows, catalog items, and platform enhancements.

India

Message

What I'm looking for

I'm looking to build and improve ServiceNow ITSM solutions, working on workflow automation, catalog development, platform administration, integrations, and client-focused requirements.

I've delivered ServiceNow development, administration, integrations, and platform enhancements across ITSM processes including Incident, Problem, Change, Knowledge, and Service Catalog management.

I build catalog items, workflows, Flow Designer automations, scripts, notifications, SLAs, ACLs, and data imports while partnering with clients and QA teams to turn requirements into tested solutions.

Experience

Work history, roles, and key accomplishments

ServiceNow Developer

Tirumalesh Uppala

Developed and administered ServiceNow platform, focusing on ITSM modules, catalog items, workflows, and integrations. Coordinated with clients for requirements and implemented enhancements.