Umukundwa Teta Fidia

As a dedicated and multilingual customer service professional, I bring a strong background in providing exceptional support across diverse industries. My expertise includes handling customer inquiries, scheduling appointments, and ensuring seamless communication in high-pressure environments.

My experience spans roles such as Freelance Interpreter and Guest Handling Representative, where I have honed my skills in conflict resolution and remote collaboration. I am adept at using tools like Zoom and CRM systems to facilitate effective communication.

Currently pursuing higher education, I am also the founder of a language club focused on cultural exchange. I hold a Certificate of Achievement from the Imbuto Foundation, underscoring my commitment to professional growth and community engagement.