ukate ofure
@ukateofure
Customer care and sales professional delivering calm, supportive service and efficient conflict resolution.
What I'm looking for
I’m a calm, calculative, and supportive professional with strong experience in customer service, sales, and administrative support. I’m known for excellent communication, conflict resolution, and the ability to handle customer needs efficiently.
In my current role in customer care, I provide customer support services, resolve inquiries, and ensure client satisfaction. I also assist with administrative tasks and maintain professional communication with tenants to keep experiences positive.
Previously, I served as a Supervisor / Procurement Officer & Store Keeper, where I oversaw procurement and store operations, managed inventory, and supervised staff. I also have store-keeping and sales experience—supporting customers with product information, ensuring proper documentation of supplies, and processing transactions efficiently—while staying focused on teamwork, resource management, and learning quickly.
Experience
Work history, roles, and key accomplishments
Customer Care
Allegiance Apartments
Jan 2022 - Present (4 years 4 months)
Provided customer support by resolving tenant inquiries and ensuring client satisfaction. Supported administrative tasks while maintaining professional communication with clients.
Supervisor & Store Keeper
Woods by Roodrunners
Jan 2021 - Jan 2022 (1 year)
Oversaw procurement and store operations, including inventory management and staff supervision. Supported customers with product information and services.
Store Keeper
Joker PDR
Jan 2020 - Jan 2021 (1 year)
Managed store inventory and ensured proper documentation of supplies. Provided basic customer support and assistance with product-related needs.
Sales Personnel
Market Square
Jan 2019 - Present (7 years 4 months)
Delivered sales and customer service by helping customers choose products and processing transactions efficiently. Maintained effective customer communication to support successful purchases.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science (B.Sc.), Tourism
2022 -
Pursuing a B.Sc. in Tourism at National Open University of Nigeria from 2022 onward.
Ambrose Alli University
Bachelor of Science (B.Sc.), Economics
2020 -
Studying B.Sc. Economics at Ambrose Alli University (awaiting completion).
Ceta International School
SSCE, Secondary Education
2011 -
Completed SSCE at Ceta International School in 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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