Open to opportunities

uju okereke

@ujuokereke

Message

I coordinate logistics, customer support, and administrative operations for reliable service delivery.

Nigeria

Message

What I'm looking for

I'm looking to transition into remote virtual assistant, customer service, or administrative support work where I can apply my organization, customer communication, CRM, scheduling, and documentation skills while learning new tools and workflows.

I founded and operated a Lagos logistics and delivery business for five years, coordinating daily routes, dispatch riders, scheduling, customer updates, complaint resolution, and administrative close-out.

I've also managed supermarket operations and teams, including inventory, staff scheduling, training, restocking, and customer concerns. At CITA Insurance Brokers, I supported client education, customer records, documentation, and relationship management.

I'm transitioning into virtual assistant, customer service, and administrative support work, bringing a customer-first mindset, strong organization, and hands-on experience with CRM and remote collaboration tools.

Experience

Work history, roles, and key accomplishments

Founder & Logistics Operations Manager

Self-Employed

Jan 2019 - Dec 2025 (6 years 11 months)

Founded and operated a logistics and delivery business, managing a team of dispatch riders and coordinating daily deliveries. Handled customer relations, marketing, and administrative close-out during business winddown.

Logistics Coordination dispatch management Scheduling Customer Service Complaint Resolution Marketing Team Leadership Administrative Support

Assistant Marketing Executive

CITA Insurance Broker

Feb 2015 - Mar 2016 (1 year 1 month)

Managed an active client base of approximately 5–15 clients monthly, educating them on insurance products and coverage options and building trust through clear, patient, and empathetic communication.

Project Management Marketing Marketing Strategy Market Research Client Management Client Onboarding Customer Relationship Management Customer Success Management