Uju Kelechi
@ujukelechi
Empathetic customer support professional skilled in chat and email communications.
NigeriaWhat I'm looking for
I am a motivated and empathetic customer support professional with a background in English education and hands-on experience managing customer communications for a skincare brand. I handle inquiries, resolve issues with patience, and maintain positive client relationships while tracking feedback for continuous improvement.
My teaching experience strengthened my communication, patience, and problem-solving skills. I am proficient with Gmail, WhatsApp Web, Google Docs, and basic Canva, and I am seeking remote part-time opportunities in customer support, chat support, or as a virtual assistant.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Skincare Brand
Jan 2022 - Jan 2024 (2 years)
Managed customer inquiries via chat and social media for a skincare brand, resolved complaints to ensure satisfaction, and maintained daily communication reports to drive service improvements.
English Tutor
Private School
Jan 2019 - Jan 2021 (2 years)
Taught English language and supported classroom activities, communicated student progress with parents, and developed strong interpersonal and problem-solving skills.
Education
Degrees, certifications, and relevant coursework
Uju hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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