Henry Ekechukwu

I’m a customer service professional with a B.A. in English and Literary Studies, experienced in resolving customer inquiries through phone, email, and chat. In my role at Bet9ja, I assisted customers with account inquiries, handled service requests, and maintained accurate customer records while escalating complex issues appropriately.

I’m organized, fast at typing, and focused on attention to detail—using Microsoft Office and Google Workspace daily to deliver reliable support. I’m also currently working as an English tutor, where I prepare lesson plans and monitor student progress, and I’m seeking a remote customer support, virtual assistant, or administrative role.