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Okoroma Success

@okoromasuccess

Detail-oriented graduate specializing in chat and email customer support for remote roles.

Nigeria
Message

What I'm looking for

I am seeking a remote, chat/email-only support role where I can use my strong written communication, multitasking, and problem-solving skills to provide efficient, friendly customer service and grow professionally.

I am a detail-oriented and friendly graduate with strong written communication and customer service skills. I have hands-on experience assisting customers across WhatsApp, Telegram, Instagram and email channels.

In my family's business I managed inquiries, processed orders and provided timely updates, improving customer satisfaction through professional chat support. I am fast at typing and skilled at handling multiple conversations accurately.

As a volunteer usher at events I strengthened interpersonal skills, greeted and directed guests, and handled attendee questions politely and effectively. These experiences reinforced my ability to multitask and work independently while contributing to a team.

I am seeking a remote chat/email support role where I can apply my problem-solving mindset, attention to detail, and adaptability to deliver excellent customer experiences without phone-based interactions.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Calabar logoUC

University of Calabar

Bachelor of Arts, Religion

Completed a Bachelor of Arts in Religion with coursework focused on religious studies and critical analysis, graduating in 2025.

Tech stack

Software and tools used professionally

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Okoroma Success - Customer Support Assistant - Family Business | Himalayas