Okoroma Success
@okoromasuccess
Detail-oriented graduate specializing in chat and email customer support for remote roles.
What I'm looking for
I am a detail-oriented and friendly graduate with strong written communication and customer service skills. I have hands-on experience assisting customers across WhatsApp, Telegram, Instagram and email channels.
In my family's business I managed inquiries, processed orders and provided timely updates, improving customer satisfaction through professional chat support. I am fast at typing and skilled at handling multiple conversations accurately.
As a volunteer usher at events I strengthened interpersonal skills, greeted and directed guests, and handled attendee questions politely and effectively. These experiences reinforced my ability to multitask and work independently while contributing to a team.
I am seeking a remote chat/email support role where I can apply my problem-solving mindset, attention to detail, and adaptability to deliver excellent customer experiences without phone-based interactions.
Experience
Work history, roles, and key accomplishments
Customer Support Assistant
Family Business
Jan 2024 - Present (1 year 9 months)
Assisted customers via WhatsApp, Telegram, and Instagram by responding to inquiries, processing orders, and providing timely updates, improving chat-based customer satisfaction.
Volunteer Usher
Various Events
Jan 2022 - Present (3 years 9 months)
Welcomed and directed guests at events, handled attendee inquiries, and supported smooth event operations while strengthening interpersonal and communication skills.
Education
Degrees, certifications, and relevant coursework
University of Calabar
Bachelor of Arts, Religion
Completed a Bachelor of Arts in Religion with coursework focused on religious studies and critical analysis, graduating in 2025.
Availability
Location
Authorized to work in
Job categories
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