Ugochukwu Igwe
@ugochukwuigwe
I build strong customer relationships through service, sales support, and clear multilingual communication.
What I'm looking for
I've supported customers and visitors at Babsilor Hotel, handling inquiries, complaints, phone calls, email correspondence, appointments, and administrative records.
I build sustainable customer relationships through open communication, provide accurate information, and follow up on solutions to ensure concerns are resolved professionally and on time.
At UC Snacks, I generated leads, presented products to prospective clients, negotiated contracts, coordinated sales efforts with marketing programs, and maintained client records.
As a missionary volunteer with The Church of Jesus Christ of Latter-Day Saints, I developed communication, budget management, public speaking, and time-management skills while educating people across West African countries. I communicate in English, French, and Igbo.
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Babsilor Hotel
May 2018 - Mar 2019 (10 months)
Greeted and assisted visitors and clients, managed phone calls and email correspondence, and provided administrative support. Resolved customer complaints and built sustainable relationships through open and interactive communication.
Education
Degrees, certifications, and relevant coursework
Brigham Young University - Idaho
Pathway Certificate, General Studies
Completed BYU-Pathway program, focusing on personal development and career skills.
Availability
Location
Authorized to work in
Job categories
Skills
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