Uesla Shabani

I've supported customers as a Customer Service Representative at Teleperformance and previously at Transcom, handling inquiries and resolving issues efficiently.

I focus on creating positive customer experiences through active listening, patience, empathy, and attention to detail. I'm reliable and committed to finding the best solution for every customer.

I enjoy teamwork and bringing excellent service to a growing company.

I communicate in English and Albanian and hold a Bachelor degree in Food Science from Luigj Gurakuqi University.