Udochukwu Kingsley
@udochukwukingsley
Virtual Assistant and Customer Service professional with data skills.
What I'm looking for
I am a results-oriented Virtual Assistant and Customer Service professional with hands-on experience in administrative support, client relations, and data handling. I have supported operations by scheduling appointments, organizing communications, booking travel, and maintaining accurate records.
My background includes practical data workâsurveying for published scientific books, entering and analyzing trade data using spreadsheets, and visualizing results with charts. I have completed training in customer service, virtual assistance, and introductory data science and analytics tools.
I bring strong communication, problem-solving, and attention-to-detail to every role, and I am committed to improving client experience while leveraging tools like Google Workspace, Microsoft Office, Power BI, Tableau, Python, SQL, and R to support data-informed decisions.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
AE-FUTHA
Feb 2024 - Present (2 years 1 month)
Managed departmental records, drafted correspondence and certificates, and conducted surveys that contributed to publishing scientific books and improved information flow.
Virtual Assistant
CustomerSuccessU
Jan 2024 - Present (2 years 2 months)
Scheduled appointments, organized and responded to emails, booked travel, tracked expenses, and reviewed written content to support customer success operations.
Receptionist
Hotels Suite
Sep 2023 - Dec 2024 (1 year 3 months)
Received clients, processed payments, assigned rooms, ensured room readiness on checkout, and collected guest feedback to maintain service standards.
Education
Degrees, certifications, and relevant coursework
DataCamp
Data Science (Associate), Data Science
Ongoing Data Science (Associate) coursework and related exercises contributing to publishing efforts.
ALX Africa
Professional Certificate, Virtual Assistance / Data Analysis
2024 - 2024
Completed the ALX Africa Virtual Assistant Programme and ALX Africa AI Augmented Professional Development Skills in Data Analyst during 2024.
Prosper FX
Training Certificate, Financial Trading / Data Analysis
2024 - 2024
Completed a remote course at Prosper FX and performed trade data entry and analysis between March and May 2024.
Alison
Certificate, Customer Service
2023 - 2023
Completed 'Introduction to Customer Service Excellence' in December 2023 to develop customer service skills.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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