Emmanuella Ebubechukwu
@emmanuellaebubechukw
Highly organized virtual assistant with a passion for client relations.
NigeriaWhat I'm looking for
I am a highly organized and analytical individual with a strong background in building and maintaining client relationships. My experience as a Freelance Virtual Assistant has equipped me with the skills to conduct market research, perform financial analysis, and develop structured reports that support business decision-making. I am passionate about creating innovative strategies that foster growth and enhance client satisfaction.
In my previous role as a Customer Service Representative, I utilized data analysis to identify areas for service improvement, ensuring compliance with internal policies and enhancing client interactions. My tenure as a Social Media Manager allowed me to develop data-driven strategies that significantly increased brand awareness and engagement. I thrive in environments that challenge me to think critically and creatively.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
J.S Enterprises
Jul 2024 - Aug 2024 (1 month)
As a Freelance Virtual Assistant, I conducted market research and financial analysis to support business decisions, developed structured reports, managed confidential client records, and optimized workflows for operational efficiency.
Customer Service Representative
Omar Beauty & Spa
May 2021 - Jun 2024 (3 years 1 month)
In my role as a Customer Service Representative, I analyzed customer feedback to improve services, maintained databases for tracking interactions, ensured compliance with service quality metrics, and supported risk assessments.
Social Media Manager
Dainty Modelling Agency
Jan 2020 - Mar 2021 (1 year 2 months)
As a Social Media Manager, I developed data-driven strategies to enhance brand awareness, conducted competitor analysis, designed multimedia content, and utilized analytics tools to track engagement and optimize campaigns.
Education
Degrees, certifications, and relevant coursework
NANew Horizon IT Academy
Certification, Data Analysis
2024 -
Completed a certification in Data Analysis, gaining skills in data manipulation, statistical analysis, and visualization techniques.
AAALX Africa
Certification, Virtual Assistance
2024 -
Achieved a certification in Virtual Assistance, focusing on administrative support, client management, and effective communication skills.
FOFederal University of Technology Owerri
B.Tech, Dental Technology
2016 - 2021
Studied Dental Technology, focusing on the principles and practices of dental care, including the design and fabrication of dental appliances.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
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