Virtual assistant/travel management assistant roles
Customer service Rep
Sales manager and automation
@uduakudoh
Customer service professional skilled in data analysis and administrative support.
Virtual assistant/travel management assistant roles
Customer service Rep
Sales manager and automation
I am a customer service professional who combines strong client-facing skills with data and administrative expertise. I take pride in solving problems quickly, maintaining accuracy, and ensuring each interaction is handled with care.
In recent roles I served as an executive/virtual assistant, managing client communications, scheduling, documentation, and confidential records with compliance to data protection standards. I also worked as a data analyst processing large datasets, building Power BI dashboards, and automating reports to improve turnaround times.
During my national service I worked as a laboratory analyst, performing tests, maintaining accurate records, and upholding strict safety and confidentiality standards. That role strengthened my attention to detail and ability to resolve discrepancies to preserve data integrity.
I graduated in Biochemistry (Second Class Upper, top 10% of class) and hold certifications in Data Analytics and Virtual Assistant training. I deliver support that is both personal and precise, blending empathy with technical proficiency.
Work history, roles, and key accomplishments
Vsavvy Academy
Nov 2024 - Present (1 year 4 months)
Serves as first point of contact for clients, handling phone calls and emails, scheduling and coordinating meetings, preparing documentation, and maintaining confidential records to ensure compliance and timely follow-up.
Vsavvy Academy
Dec 2024 - Mar 2025 (3 months)
Virtual assistant with experience in supporting administrative coordination and task management. Helping busy CEOs stay organised and managing emails and scheduling meetings
Tech Skill Hack Academy
Nov 2023 - Apr 2024 (5 months)
Processed and analyzed datasets of 500,000+ rows, built Power BI dashboards to track performance trends, and automated reports to reduce turnaround time by 30%.
NYSC
Performed laboratory tests, maintained accurate records, ensured safety compliance and confidentiality, and communicated findings to support timely decision-making.
Degrees, certifications, and relevant coursework
Bachelor of Technology, Biochemistry
2018 - 2023
Grade: Second Class Upper Division
Completed a B.Tech. in Biochemistry, graduating in the top 10% of the class with Second Class Upper Division.
Software and tools used professionally
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