Open to opportunities

Udee Amaa

@udeeamaa

Message

I resolve customer issues and streamline executive operations through reliable remote support.

Nigeria

Message

What I'm looking for

I'm looking for a remote support or operations role where I can resolve customer and executive needs, improve scheduling and workflows, and contribute through clear communication, empathy, confidentiality, and reliable follow-through.

At Remote Earners, I supported executives and customers by resolving complex scheduling, travel, and service issues while reducing calendar conflicts by 30% and contributing to a 40% increase in executive productivity. I resolved 95% of customer issues on first contact and created an FAQ that reduced repetitive inquiries by 30%.

Previously, I supported entrepreneurs at Afagate and executive teams at Techygroove, coordinating client communication, research, travel, meetings, confidential documentation, and operational workflows. I bring over three years of remote support experience, strong English communication, empathy, and practical experience with CRM tools, Front, Slack, ClickUp, and Google Workspace.

Experience

Work history, roles, and key accomplishments

Customer & Executive Support Specialist

Remote Earners

Jan 2024 - Jan 2025 (1 year)

Served as the primary point of contact for executive and customer support, delivering timely, clear communication and professional follow-up. Managed high-volume email correspondence and resolved complex scheduling and travel issues across multiple time zones.