UOUchechukwu Ojiegbe
@uchechukwuojiegbe1
Result-driven Key Account Manager with extensive client relationship expertise.
NigeriaWhat I'm looking for
With over 15 years of experience in client relationship management and strategic sales, I have a proven track record of driving business growth and enhancing customer retention. My role as State Manager at the Bank of Industry has allowed me to manage a portfolio of key accounts worth over N5 Billion, achieving a remarkable 30% growth year-over-year. I excel in collaborating with cross-functional teams to deliver tailored solutions that meet client needs.
Throughout my career, I have successfully implemented customer-focused strategies that improve retention rates and have led multicultural teams to meet organizational objectives. My notable achievements include establishing a matching fund arrangement with the Rivers State Government, which has significantly increased access to finance for MSMEs. I am passionate about empowering businesses and have helped over 100 MSMEs access over N2.5 Billion in funding, creating numerous jobs in the process.
Experience
Work history, roles, and key accomplishments
BIState Manager
Bank of Industry
Sep 2018 - Present (6 years 8 months)
Managed a portfolio of key accounts worth over N5 Billion, achieving 30% growth year-over-year. Collaborated with teams to deliver tailored solutions, identified upselling opportunities, and implemented customer-focused strategies to improve retention rates.
FLSME Product Manager
First City Monument Bank Ltd.
Feb 2014 - Aug 2018 (4 years 6 months)
Developed and managed lending products for SMEs, monitored revenue drivers, and managed sales segments bank-wide. Prepared product marketing documents and performance reports, contributing to significant growth in SME lending.
JNBusiness Development Manager
JUMIA NIGERIA
Jan 2013 - Jan 2013 (0 months)
Oversaw business development strategies in the eCommerce sector, focusing on market expansion and customer engagement.
TGBusiness Development Manager
TL First Integrated Management Group
Jan 2011 - Jan 2012 (1 year)
Led business development initiatives for an international consulting firm, focusing on client acquisition and relationship management to drive growth.
CSCustomer Service Advisor
Capita Business Services
Jul 2008 - Jan 2009 (6 months)
Provided customer service support, addressing client inquiries and ensuring satisfaction while maintaining service quality standards.
APCash Officer/Head of Funds Transfer
Access Bank Plc
Jan 2005 - Apr 2007 (2 years 3 months)
Managed funds transfer operations, ensuring compliance with banking regulations and providing excellent service to clients.
Education
Degrees, certifications, and relevant coursework
UEUniversity of the West of England
Master of Science, Engineering and Technology Management
2007 - 2009
Grade: Merit
Completed a Master's degree in Engineering and Technology Management with a focus on integrating engineering principles with business practices to enhance organizational performance.
IUImo State University
Bachelor of Science, Industrial Chemistry
1997 - 2001
Grade: Second class honours, Upper division
Earned a Bachelor's degree in Industrial Chemistry, studying the principles of chemistry and their application in industrial processes and product development.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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