Ndubuisi chibuike
@ndubuisichibuike
Dedicated banking professional with expertise in customer relationship management.
NigeriaWhat I'm looking for
I am a dedicated professional with a strong background in customer service, time management, and product sales. My experience spans over several years in the banking sector, where I have honed my skills in customer relationship management and issue resolution. I pride myself on my ability to troubleshoot problems and build successful solutions that meet client needs.
Currently, I serve as a Branch Manager at Access Bank PLC, where I lead a team in delivering exceptional service and fostering strong client relationships. My responsibilities include business loan booking, client financial evaluations, and developing marketing strategies targeting key customer segments. I am committed to exceeding goals and cultivating positive relationships with clients, ensuring their satisfaction and loyalty.
Experience
Work history, roles, and key accomplishments
Branch Manager
Access Bank PLC
Apr 2019 - Present (7 years 2 months)
As a Branch Manager at Access Bank PLC, I oversee business loan bookings, maintain client relationships, and analyze client data for growth opportunities. I lead contract negotiations and coordinate team efforts to ensure timely service delivery while identifying upselling opportunities.
Personal Banking Officer
Diamond Bank PLC
Mar 2013 - Mar 2019 (6 years)
In my role as a Personal Banking Officer at Diamond Bank PLC, I provided comprehensive consultations to clients, maintained knowledge of banking products, and developed strong client relationships. I also analyzed client financials and assisted in marketing efforts.
Education
Degrees, certifications, and relevant coursework
Imo State University
MBA, Management
2022 -
Anambra State University
Bachelor of Science, Geology
2011 -
Grade: 2nd Class Honours - Upper Division
Deo Gratias Secondary School
West African Senior School Certificate
2006 -
Completed the West African Senior School Certificate.
Army Day Secondary School
Junior School Certificate
2003 -
Completed the Junior School Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
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