-Fully remote roles with flexible hours. Opportunities to optimize processes, resolve customer challenges, and drive operational efficiency in customer success, operations, or finance roles.
Tyrell Rose
@tyrellrose
Results-driven Remote Operations Specialist with a focus on efficiency.
What I'm looking for
I am a results-driven Remote Operations Specialist with over 4 years of experience in hospitality, customer service, and financial optimization. My career has been marked by a proven track record of increasing profit margins, reducing waste, and enhancing operational efficiency. I thrive in remote environments, leveraging my skills in OTA platforms, inventory control, and team training to drive success.
In my current role as Duty Manager at Bayside Taj Hotel, I successfully increased the gross profit margin from 28% to 49% and cut linen stock loss by 60% through improved tracking. My efforts in optimizing OTA platforms have raised guest satisfaction scores to over 90%. Additionally, I have trained over 15 staff members, resulting in a 15% improvement in overall efficiency.
As the Founder and Operations Manager of Steelrose Fabrications, I lead quoting, scheduling, and quality control for steel projects. My educational background in Accounting from the University of KwaZulu-Natal complements my practical experience, allowing me to approach operations with a strong financial perspective.
Experience
Work history, roles, and key accomplishments
Duty Manager
Bayside Taj Hotel
Feb 2022 - Present (3 years 4 months)
Increased gross profit margin from 28% to 49%. Cut linen stock loss by 60% through improved tracking. Raised guest satisfaction scores to 90%+ via OTA optimization. Trained 15+ staff, improving efficiency by 15%.
Store Supervisor & Regional Auditor
Honchos Chicken & Chips
Jan 2021 - Jan 2022 (1 year)
Standardized SOPs across 15+ stores; boosted GP by 8%. Reduced wastage by 12% through workflow redesign. Trained 30+ staff, improving audit scores by 25%.
Customer Service Assistant
Woolworths
Dec 2018 - Dec 2020 (2 years)
Processed 100+ daily transactions at 98% accuracy. Handled 500+ weekly online orders with 99% accuracy.
Education
Degrees, certifications, and relevant coursework
University of KwaZulu-Natal
BCom Accounting, Accounting
2018 - 2019
Completed two years of study towards a Bachelor of Commerce degree with a focus on Accounting.
Port Shepstone Secondary School
Matriculated
2017 - 2017
Successfully completed secondary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Tyrell?
You can contact Tyrell and 90k+ other talented remote workers on Himalayas.
Message TyrellFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
