Tyrell RoseTR
Looking for a job

Tyrell Rose

@tyrellrose

Results-driven Remote Operations Specialist with a focus on efficiency.

South Africa

What I'm looking for

-Fully remote roles with flexible hours. Opportunities to optimize processes, resolve customer challenges, and drive operational efficiency in customer success, operations, or finance roles.

I am a results-driven Remote Operations Specialist with over 4 years of experience in hospitality, customer service, and financial optimization. My career has been marked by a proven track record of increasing profit margins, reducing waste, and enhancing operational efficiency. I thrive in remote environments, leveraging my skills in OTA platforms, inventory control, and team training to drive success.

In my current role as Duty Manager at Bayside Taj Hotel, I successfully increased the gross profit margin from 28% to 49% and cut linen stock loss by 60% through improved tracking. My efforts in optimizing OTA platforms have raised guest satisfaction scores to over 90%. Additionally, I have trained over 15 staff members, resulting in a 15% improvement in overall efficiency.

As the Founder and Operations Manager of Steelrose Fabrications, I lead quoting, scheduling, and quality control for steel projects. My educational background in Accounting from the University of KwaZulu-Natal complements my practical experience, allowing me to approach operations with a strong financial perspective.

Experience

Work history, roles, and key accomplishments

BH
Current

Duty Manager

Bayside Taj Hotel

Feb 2022 - Present (3 years 4 months)

Increased gross profit margin from 28% to 49%. Cut linen stock loss by 60% through improved tracking. Raised guest satisfaction scores to 90%+ via OTA optimization. Trained 15+ staff, improving efficiency by 15%.

HC

Store Supervisor & Regional Auditor

Honchos Chicken & Chips

Jan 2021 - Jan 2022 (1 year)

Standardized SOPs across 15+ stores; boosted GP by 8%. Reduced wastage by 12% through workflow redesign. Trained 30+ staff, improving audit scores by 25%.

WO

Customer Service Assistant

Woolworths

Dec 2018 - Dec 2020 (2 years)

Processed 100+ daily transactions at 98% accuracy. Handled 500+ weekly online orders with 99% accuracy.

Education

Degrees, certifications, and relevant coursework

University of KwaZulu-Natal logoUK

University of KwaZulu-Natal

BCom Accounting, Accounting

2018 - 2019

Completed two years of study towards a Bachelor of Commerce degree with a focus on Accounting.

PS

Port Shepstone Secondary School

Matriculated

2017 - 2017

Successfully completed secondary education.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Tyrell Rose - Duty Manager - Bayside Taj Hotel | Himalayas