Tyrell Rose

Professional Summary:
A results-driven Administrative & Operations Professional with over 5 years of experience enhancing efficiency and profitability in hospitality and retail. Expert in executive support, process optimization, financial analysis, and cross-functional team leadership. Proven ability to leverage technology to streamline operations and drive significant revenue growth. Seeking a remote Executive Assistant or Operations Support role to deliver measurable organizational value.

Core Competencies:

• Executive Support: Calendar & Email Management, Cross-Time Zone Scheduling, Executive Communication.

• Operations: Process Optimization, SOP Development, Project Coordination, Inventory Control.

• Financial Analysis: P&L Review, Cost Control, Budgeting, Invoicing.

• Business Growth: CRM, Client Retention, Social Media, OTA Management (Booking.com, Agoda, Expedia).

• Technology: Microsoft Office, Google Workspace, PMS Software (EZEE), Asana/Trello.

Key Achievements:

• Duty Manager (Bayside Taj Hotel): Transformed bar profitability, skyrocketing gross profit margin from 28% to 50%. Spearheaded a new tracking system, slashing inventory losses from 20% to 3%. Applied dynamic pricing, contributing to a 42% YoY revenue growth. Revitalized the hotel's brand, driving sustained growth through targeted marketing.

• Store Manager (Honchos Franchise): Promoted within 3 months for exceptional operational aptitude. Increased kitchen efficiency by 25% by analyzing workflows and retraining staff. Managed all inventory control and made data-driven decisions from P&L reviews.

• Seasonal Assistant (Woolworths): Gained foundational experience in stock management, customer service, and inventory auditing.