At VERYON / ATP / FLIGHTDOCS, I led onboarding and software deployments for the organization’s three highest-ARR enterprise accounts. I managed implementation plans spanning 4–10 weeks and maintained a zero customer complaint record across the described implementations.
I mapped, cleaned, and validated complex datasets from legacy systems against platform schemas and data requirements. I also built reusable onboarding documentation and tools that shortened standard implementation cycles and increased team throughput.
I trained and mentored a remote onboarding team in Chennai, aligning delivery practices and knowledge transfer across regions. I earned company-wide recognition for process improvements and presented data-driven operational proposals to executive leadership, including the CEO.
At SUNSET SPICES AND SPECIALTIES, INC., I managed supply chain logistics and fulfillment for a distribution center serving more than 300 B2B clients. I introduced data-based replenishment and inventory controls that eliminated recurring stockouts, and improved distribution layout and customer service workflows, contributing to a more than 30% increase in company sales indicators through better delivery performance.
