twinkle mahato
@twinklemahato
I build customer-centric products through data, automation, and AI workflows.
IndiaWhat I'm looking for
I've delivered enterprise software across Mphasis, Saviynt, Weinvest, Citrix, and Novell, spanning SaaS, cloud, identity security, fintech, and logistics. At Mphasis, I led 0→1 development of an internal employee contribution portal and drove adoption across 15+ users through iterative improvements informed by feedback and usage data.
I translate customer pain points into scalable product solutions through research, MVP definition, prioritization, and Agile delivery. I've also reduced regression testing effort by approximately 80% for enterprise logistics platforms and built AI-assisted product workflows using n8n and OpenAI to classify feedback, identify sentiment, prioritize issues, and generate actionable insights.
Experience
Work history, roles, and key accomplishments
Module Lead
Mphasis
Jun 2021 - Aug 2024 (3 years 2 months)
Led 0→1 development of an internal employee contribution portal and supported Agile product planning. Managed and mentored a team of 5 engineers, improving automation workflows and release readiness.
Hands-on experience with Saviynt Identity Governance and Administration (IGA), RBAC, ABAC, and access governance. Automated POC and first version of automated suite for SSM using POM and Cucumber BDD.
QA & Automation Engineer
WeInvest
Jan 2018 - Feb 2019 (1 year 1 month)
Collaborated with Product Managers and engineering to validate end-to-end user journeys for digital banking products. Automated 50% of the regression test suite using Java, Selenium, and Cucumber.
Worked closely with product managers and developers to perform end-to-end validation for Citrix cloud product releases. Executed functional and automation testing for Citrix Receiver for Windows and HTML5.
Testing Trainee
Novell Software Pvt. Ltd
Dec 2012 - Aug 2014 (1 year 8 months)
Conducted testing for Novell products such as DSFW integration with Citrix XenApp. Configured VMware servers for virtual app delivery.
Education
Degrees, certifications, and relevant coursework
Institute of Product Leadership
Master of Business Administration, Product Leadership
2023 -
Grade: 78.83%
Pursuing MBA in Product Leadership with 78.83%.
MITS, Lakshmangarh, Rajasthan
Bachelor of Technology, Information Technology
Grade: 74.2%
Completed Bachelor of Technology in Information Technology with 74.2%.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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