Lam Nguyễn Đặng Phương

I am a dedicated and results-driven professional with a strong academic background in Logistics and Supply Chain Management, complemented by hands-on experience in business analysis and software development. My professional journey has equipped me with a unique blend of technical and analytical skills, allowing me to deliver impactful solutions across various industries.

In my role as a Business Analyst at IT-Development, I successfully conducted user research, analyzed business needs, and proposed solutions to address pain points. I also provided software development consulting services and designed customer processes using BPMN 2.0. My ability to manage product backlogs, collaborate with cross-functional teams, and present actionable insights has driven innovation and informed decision-making.

Earlier, as a Software Test Engineer cum Business Analyst at DataHouse, I led a team of five and mentored two members, ensuring project timelines were met and client satisfaction was achieved. My technical proficiency spans ERP, CRM, Salesforce, SQL, and more, with a strong focus on process improvement and Agile methodologies.