Open to opportunities

Trân Nguyễn

@trnnguyn

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IT business analyst driving process improvements and data-driven decisions.

Vietnam

Message

What I'm looking for

I seek roles where I can apply SQL and BI tools to improve processes, collaborate with cross-functional teams, and deliver measurable operational gains in a growth-oriented, tech-forward company.

I am a detail-oriented IT Business Analyst with over 1.5 years of hands-on experience in system optimization, data analysis, and stakeholder collaboration across multicultural environments.

At OCB I used SQL, Power BI, and Power Automate to deliver measurable results — improving system efficiency by 15% and saving 20 hours of manual processing monthly while achieving 90% stakeholder approval in UAT for ERP implementation.

Previously at Fujifilm Business Innovation Vietnam I liaised with international clients and internal teams, performed CRM analysis, and supported presales efforts that increased client adoption by 25% and expanded the sales pipeline visibility by 20%.

I hold certifications in Microsoft Azure, Power BI, and SQL, and I combine analytical rigor with clear stakeholder communication to translate technical solutions into business value.

Experience

Work history, roles, and key accomplishments

Process Improvement Officer

Orient Commercial Joint Stock Bank

Apr 2024 - Apr 2025 (1 year)

Used SQL, Power BI, and Power Automate to identify inefficiencies and automate workflows, reducing manual processing by 20 hours/month and improving system efficiency by 15% during an ERP implementation; facilitated UAT with 90% stakeholder approval.

SQL Power BI Power Automate Requirements Gathering UAT Process Optimization ERP Data Analysis

Sales Assistant

Fujifilm Business Innovation Vietnam

Dec 2022 - Jan 2024 (1 year 1 month)

Acted as liaison for international clients, performed CRM analysis and stakeholder outreach to map needs into digital solutions, driving a 25% increase in client adoption and onboarding 10+ enterprise clients.

Client Engagement Salesforce Kintone Stakeholder Management Sales Outreach Customer Journey Mapping

Education

Degrees, certifications, and relevant coursework

University of Economics Ho Chi Minh City

Bachelor's, Valuation

2019 - 2022

Completed a bachelor's program focused on econometrics, business statistics, and financial valuation, preparing for roles in valuation and data-driven financial analysis.