Tunde Lawal

Leading network improvement project addressing Wi-Fi security and performance, including network segmentation and daily monitoring. Digitized and automated administrative processes using Google Forms and Apps Script, and developed IT SOPs.

Configured and deployed servers across multiple locations, integrating them through Active Directory and managing domain services, users, permissions, Group Policy, DNS, and DHCP. Configured VPN connectivity and maintained technical documentation.

Provided hands-on technical support, troubleshooting hardware and software issues and managing IT support tickets. Monitored and managed endpoints through Microsoft Intune, investigating security issues and deploying required services.

Led IT infrastructure and security improvement initiative, assessing systems, documenting risks, and strengthening server environment. Administered Microsoft 365, including user accounts, permissions, MFA, SharePoint, and OneDrive, and established IT documentation and reporting processes.

Initiated and led a network improvement project across multiple retail locations, assessing infrastructure and developing documentation. Diagnosed and resolved network, server, hardware, software, and connectivity issues, and implemented network security improvements.

Led restructuring of network infrastructure across two branches, reconfiguring servers and network equipment. Administered Microsoft 365 and related cloud services, managing user accounts, permissions, MFA, SharePoint, and OneDrive, and designed controlled Wi-Fi access.

Developed temporary solution to maintain operations during ERP connectivity issues and played key role in network and systems overhaul. Improved payroll system by restructuring calculations and automating key processes.

Earned a Higher National Diploma in Computer Science from Ronik Polytechnic in 2016.