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Abidiesin Abdulraheem

@abidiesinabdulraheem

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IT specialist delivering reliable infrastructure, endpoint, and security support.

Nigeria

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What I'm looking for

I seek a role where I can manage enterprise IT infrastructure, mentor support teams, enhance security posture, and lead device and network deployments within a collaborative, growth-oriented organization.

I am an Information Technology specialist with nine years of hands-on experience maintaining enterprise systems, supporting end users, and optimizing network and server infrastructure to ensure continuous business operations. I have led support teams, managed device deployments with SCCM and Intune, and executed infrastructure upgrades while enforcing security and compliance.

My background includes LAN/WAN troubleshooting, Windows Server administration, VPN and backup deployments, CCTV and firewall implementations, and collaborating with leadership to build IT policies and asset management processes. I hold several certifications in Microsoft security, cloud, and network security and consistently focus on mentoring staff and aligning technology with organizational needs.

Experience

Work history, roles, and key accomplishments

Current

IT Helpdesk Analyst

Current

JMG Limited

Aug 2024 - Present (1 year 4 months)

Managed IT support operations and system administration across departments, maintaining 24/7 uptime and administering Windows Servers, domain controllers, and LAN/Wi‑Fi infrastructure. Coordinated endpoint deployment for 200+ devices using SCCM, Intune, and Autopilot and led a team of support analysts.

Windows Server SCCM Intune Autopilot Endpoint management Team Leadership VPN Troubleshooting

IT Helpdesk Specialist

Artee Group Limited

May 2023 - Jun 2024 (1 year 1 month)

Delivered technical support to 100+ users, exceeding SLA targets while implementing device rollouts and administering security compliance via Microsoft Intune. Trained staff on IT best practices to improve endpoint support and operational efficiency.

Desktop Support Intune Network Support Incident Management User Training Security Compliance

Systems Administrator

JMG Limited

Aug 2021 - Apr 2023 (1 year 8 months)

Directed infrastructure upgrades including file servers, switches, backups, and VPN deployments while performing advanced network and endpoint security troubleshooting. Collaborated with executives to develop IT policies and maintained asset and license inventories for audit readiness.

Infrastructure Backup VPN Asset Management Policy Development Endpoint Security

Computer Engineer

Jumik

Apr 2016 - Jun 2021 (5 years 2 months)

Installed and maintained IT infrastructure for SMB sites, designed LAN/WAN network layouts, deployed routers/switches/access points, led CCTV installations, and implemented internet redundancy to ensure business continuity.

LANs & WANs Routers Switch Access Points SMB