Open to opportunities

Tuba Uruj

@tubauruj

Ecommerce & digital marketing professional with 4+ years scaling an online brand end-to-end.Shopify ops, social media growth & customer experience.

Pakistan

Message

What I'm looking for

I'm seeking a remote role where I can use strategic thinking and hands-on digital marketing, ecommerce operations, and customer experience skills to drive measurable results.

I'm Tuba Uruj — an eCommerce Manager and Digital Marketing Specialist based in Rawalpindi, Pakistan, open to remote work worldwide.

For the past 4+ years, I built and ran my own online clothing brand (AlifMeem Designer) completely independently — managing everything from Shopify store operations and product sourcing to social media marketing, content creation, copywriting, customer support, and order fulfillment.

This wasn't just a side project — it was a full business. I handled it all:

🛍️ Shopify store setup, product listings, inventory & order management

📱 Instagram & Facebook marketing — organic growth, reels, stories, campaigns

✍️ All copywriting — product descriptions, captions, promotional content, newsletters

🎨 Visual content design using Canva — posts, flyers, brand kits, story covers

📦 End-to-end dropshipping operations and supplier coordination

💬 Multi-channel customer support — WhatsApp, email, live chat & social media

📊 Competitor analysis, product research & market trend tracking

Before that, I worked as a Customer Service Representative for a wholesale clothing store, managing multi-channel support, complaints, and customer records.

I hold an MBA from Riphah International University (GPA 3.5) and certifications in:

📌 Content Marketing & SEO — Semrush

📌 SAP CRM — Alison

📌 Affiliate Marketing — Great Learning Academy

I am not just looking for a job — I am looking for a long-term remote opportunity where I can bring real value, grow with a team, and deliver measurable results.

📩 Open to remote roles in eCommerce management, Shopify operations, social media marketing, virtual assistance, and copywriting.

Let's connect — digitalstrings@outlook.com

Experience

Work history, roles, and key accomplishments

eCommerce Manager

AlifMeem Designer

Jan 2021 - Jan 2026 (5 years)

Built and scaled a full-stack online clothing brand from inception, independently managing all marketing, operations, and customer experience functions. Developed and executed social media marketing strategies, created content, and managed Shopify operations.

Digital Marketing Social Media Marketing Content Creation Copywriting Shopify Inventory Management Customer Support Canva Product Research

Customer Service Representative

Wholesale Clothing Store

Jan 2023 - Jan 2025 (2 years)

Delivered professional multi-channel customer support across phone, email, live chat and social media platforms. Resolved complaints, processed refunds, and managed product/service issues with efficiency and empathy.

Customer Support Complaint Resolution Record keeping

Drop Shipping Specialist

National Collections

Jan 2021 - Jan 2025 (4 years)

Managed online sales of women's unstitched suits through drop shipping model. Coordinated with suppliers and handled order processing, inventory selection, and pricing.

Supplier Coordination Order Processing Inventory Management Customer Relationship Management

Finance Intern

Shaigan Pharmaceutical

Jan 2016 - Dec 2016 (11 months)

Prepared and analysed financial statements including balance sheets, income statements and cash flow reports. Reconciled accounts and processed invoices, ensuring accuracy and timely collections.

Financial Analysis Accounting Invoicing