Tshego Motebele
@tshegomotebele
Inquisitive, organized and meticulous individual.
What I'm looking for
I am a collaborative team player with an ownership mentality, seeking a company that promotes growth, prioritizes leadership, and excellence. With a strong background in the financial industry, I have developed a range of skills, including emotional intelligence, communication, and problem-solving. I am proficient in Microsoft Excel and have experience working with various systems, including CRM, ServiceNow, and SARB dye stain portal.
Throughout my career, I have demonstrated my ability to work under pressure, handle cash, and maintain accuracy in my work. I am committed to continuous learning, as evident from my advanced diploma in financial markets and certifications in cyber risk management, project risk management, and financial crime processes and technology.
I am excited to leverage my skills and experience to contribute to a dynamic organization that aligns with my values and goals.
Experience
Work history, roles, and key accomplishments
Installations Co-ordinator
First National Bank
Mar 2022 - Present (3 years 3 months)
Worked on the CRM system, creating terminal IDs, profiles, and maintenance on ATMs, ADTs, and contact profiles. Actioned tickets on the ServiceNow system and created claims on the SARB dye stain portal.
Compliance Execution Support
First National Bank
Aug 2020 - Mar 2022 (1 year 7 months)
Provided compliance execution support, ensuring adherence to regulatory requirements.
Balancing Administrator Support
First National Bank
Aug 2018 - Aug 2020 (1 year 11 months)
Assisted with balancing and administrative tasks, ensuring accuracy and efficiency.
Operations Administrator Support
First National Bank
Jul 2017 - Aug 2018 (1 year 1 month)
Provided operational support, ensuring smooth day-to-day operations.
ATM Custodian
Self Service First National Bank
Sep 2016 - Jul 2017 (10 months)
Managed and maintained ATMs, ensuring optimal performance and customer satisfaction.
Cash Migration Officer
First National Bank
Dec 2014 - Sep 2016 (1 year 9 months)
Coordinated cash migration efforts, ensuring efficient and secure transactions.
Branch Consultant
First National Bank
Apr 2014 - Dec 2014 (8 months)
Provided consulting services to branches, improving operational efficiency and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Tshego hasn't added their education
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