Trudy Pillay
@trudypillay
Dedicated debt review consultant with strong communication skills.
What I'm looking for
I am a dedicated and patient debt review consultant with a passion for helping clients manage their financial challenges. My experience spans several years in various administrative and customer service roles, where I have honed my ability to communicate effectively at all levels. I thrive in environments that require a keen understanding of client needs and the ability to provide tailored solutions.
Throughout my career, I have successfully analyzed clients' financial situations, developed realistic budgets, and worked diligently with creditors to negotiate manageable repayment plans. My commitment to adhering to regulations, such as those set out by the National Credit Act, ensures that my clients receive the best possible guidance and support. I am always eager to learn new skills and take on challenges that contribute to my professional growth.
Experience
Work history, roles, and key accomplishments
Debt Review Consultant
Opinex/ Grand Debt Solutions
Jul 2024 - Present (10 months)
As a Debt Review Consultant, I analyze clients' financial situations to determine over-indebtedness, negotiate with creditors for better repayment terms, and create manageable budgets in compliance with the National Credit Act.
Receptionist/Admin Assistant
Star Stationers
Jan 2021 - May 2024 (3 years 4 months)
Managed front desk operations, greeted clients, handled multi-line phone systems, scheduled meetings, and maintained office organization while supporting administrative tasks.
Customer Service Liaison
Debt Eraser
Feb 2017 - May 2020 (3 years 3 months)
Provided client support by preparing reports, managing client meetings, and ensuring satisfaction through follow-ups, while collaborating with credit providers for necessary documentation.
Receptionist/Administrator/Office Manager
Debt Rite Debt Solutions
Aug 2012 - Jan 2017 (4 years 5 months)
Oversaw reception and administrative functions, managed calendars, handled correspondence, and ensured efficient office operations while liaising with legal representatives.
Receptionist/Admin Clerk
Anushka Moodley Attorneys
May 2007 - Jul 2012 (5 years 2 months)
Handled client interactions, managed scheduling, maintained office organization, and supported legal documentation processes in a law firm environment.
Quality Control Officer
Mondi Paper Mill
May 2005 - Dec 2006 (1 year 7 months)
Monitored production operations, conducted inspections and tests on products, and ensured compliance with quality standards while maintaining a clean working environment.
Data Capturer/ Admin Clerk
Lewis Stores
Apr 2001 - Jan 2005 (3 years 9 months)
Responsible for data entry, verification, maintaining the company database, and ensuring confidentiality while coordinating between departments.
Education
Degrees, certifications, and relevant coursework
Risecliff Secondary School
High School Diploma, General Education
1996 - 2000
Completed secondary education with a focus on subjects including Maths, Accounting, Computer Studies, Physics, English, and Afrikaans.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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