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Troy BellTB
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Troy Bell

@troybell

Technology and operations support professional focused on documentation, troubleshooting, and compliant workflow.

United States
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What I'm looking for

I’m looking for an IT Support Assistant or operations support role where I can support daily workflows remotely, keep documentation accurate, troubleshoot issues, and follow compliance and safety procedures—while working with a team that values clear communication.

I’m a dependable technology and operations support professional with strong experience in documentation, communication, compliance, and troubleshooting. I’m remote-ready and focused on delivering accurate, dependable operational support.

In my current role at Reliance Steel & Aluminum Co., I maintain accurate operational records, documentation, and paperwork, while coordinating schedules and communicating updates to support daily workflow. I follow compliance, safety, and quality procedures in a fast-paced environment and resolve practical problems independently while supporting the team.

Previously, at Klemm Tank Lines, I supported operational coordination, mentoring, compliance records, and safety documentation. I contributed to efficient workflow through dependable communication and problem solving, and I supported daily operational needs.

I also build practical learning projects—creating simple web-based applications with HTML, CSS, and JavaScript, and improving debugging and testing through self-directed work. I’m prepared for entry-level remote work in IT, with a strong interest in IT support, technical coordination, and cybersecurity-adjacent support.

Experience

Work history, roles, and key accomplishments

RL

Operations Support Technology

Ryder Logistics

Jan 2018 - Jan 2019 (1 year)

Supported documentation accuracy, communication, and workflow coordination. Helped ensure operational tasks were completed on time with attention to detail.

KL

Data Entry Analyst

Klemm Tank Lines

Jan 2002 - Jan 2014 (12 years)

Supported operational compliance documentation and contributed to efficient workflow through accurate record keeping and dependable communication. Assisted with safety documentation as part of day-to-day operations support.

Education

Degrees, certifications, and relevant coursework

Grand Canyon University logoGU

Grand Canyon University

Bachelor of Science in Applied Operations Support Technology, Applied Operations Support Technology

Activities and societies: Supported documentation accuracy, communication, and workflow coordination.

Completed a Bachelor of Science in Applied Operations Support Technology in May 2026, with preparation for entry-level remote IT/operations support roles. Focus included documentation accuracy, communication, compliance, troubleshooting, and workflow coordination.

Tech stack

Software and tools used professionally

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