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MANAV SHARMA

@manavsharma3

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Remote Operations Specialist at BELAY who managed client support, scheduling, and data entry for remote teams.

United States

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What I'm looking for

I'm seeking a remote work opportunity where I can apply my skills, adapt quickly to new challenges, contribute to organizational success, and continue growing in a dynamic work environment.

At BELAY, I provided virtual assistance and customer support, managing email communication, scheduling, and data entry in a remote work environment. I also maintained accurate records and prepared reports.

At Buffer, I supported customers through email and live chat, assisting with account management and troubleshooting. I hold a Bachelor of Science in Information Technology from Western Governors University and completed the Google Project Management Professional Certificate.

Experience

Work history, roles, and key accomplishments

Remote Data Entry Specialist

Belay

Feb 2025 - Jun 2026 (1 year 4 months)

Delivered professional virtual assistance and customer support services in a remote work environment. Managed email communication, scheduling, data entry, and administrative tasks efficiently.

Virtual Assistant Customer Support Email Management Scheduling Data Entry Google Workspace Zoom Slack Microsoft Office Report Preparation File Management Communication Skills Problem Solving Multitasking Time Management

Remote Customer Support Representative

Buffer

Jan 2023 - Dec 2024 (1 year 11 months)

Provided professional customer support through email, live chat, and remote communication tools. Assisted customers with account management, troubleshooting, and service-related inquiries.

Customer Support Email Support Live Chat Troubleshooting Account Management remote communication Record keeping Teamwork Time Management Problem Solving Adaptability

Education

Degrees, certifications, and relevant coursework

Google

Google Project Management Professional Certificate, Project Management

2024 - 2024

Completed professional training in project management, remote team collaboration, and business communication. Developed skills in project planning, task management, stakeholder communication, and problem-solving.

ALISON

Virtual Assistant Professional Certification, Virtual Assistance

2023 - 2023

Completed training in virtual assistance, email management, calendar scheduling, customer support, data entry, remote communication, and administrative operations.

Western Governors University

Bachelor of Science, Information Technology

2019 - 2022

Completed comprehensive coursework in Information Technology, Cybersecurity, Networking, and Cloud Computing. Developed advanced skills in remote collaboration, technical support, troubleshooting, and digital communication.