Open to opportunities

Senteria Davis

@senteriadavis

Message

Highly skilled professional in information security and regulatory compliance.

United States

Message

What I'm looking for

I am seeking a role that values quality and safety, offers growth opportunities, and fosters a collaborative environment.

I am a dedicated professional with extensive experience in information security and regulatory compliance. My commitment to maintaining high standards of quality and safety has led to significant reductions in workplace accidents. I excel in conducting thorough inspections and audits, ensuring compliance with industry regulations, and implementing stringent safety protocols.

Throughout my career, I have demonstrated exceptional problem-solving abilities, efficiently resolving technical issues and optimizing system performance. My experience includes developing comprehensive support documentation that empowers users to resolve issues independently, thereby reducing support requests. I am passionate about training and developing new employees, enhancing team performance, and consistently exceeding project milestones.

Experience

Work history, roles, and key accomplishments

Current

Production Worker

Current

Hyundai Motor Manufacturing Alabama

May 2021 - Present (4 years 2 months)

Consistently demonstrated a commitment to maintaining high standards of quality and safety, following established assembly instructions to complete tasks efficiently and accurately. Performed visual and functional inspections of components to determine quality and identify defects, ensuring only the highest quality products are delivered.

Quality Assurance Process Improvement Regulatory Compliance Team Collaboration Troubleshooting

Technical Support Representative

Alorica

Apr 2017 - Apr 2021 (4 years)

Provided Tier 1 IT support to non-technical internal users, troubleshooting and desktop support on Windows, Linux, and Mac systems. Developed comprehensive support documentation, empowering users to resolve issues independently and reducing support requests.

Tier 1 Support Desktop Support Windows Linux Mac Troubleshooting Technical Documentation Customer Satisfaction Onboarding

Data Technician

Glovis Alabama

Jun 2016 - Mar 2017 (9 months)

Managed and organized documents for data entry tasks, ensuring accuracy and efficiency. Conducted audits of existing data entry processes and collaborated with team members to identify areas for improvement in data handling procedures.

Data Entry Document Management Regulatory Compliance Data Integrity Workflow Optimization Reporting

Quality Control Technician

Thermalex Inc.

Aug 2013 - Jun 2016 (2 years 10 months)

Performed thorough inspections of incoming materials and outgoing products to ensure quality and safety. Maintained quality documentation and records for conformance with relevant standards, evaluating samples against standards by completing measurements and visual inspections.

Quality Control Sample Evaluation Process Improvement Measurement

Education

Degrees, certifications, and relevant coursework

South University

Bachelor of Applied Science, Information Technology

Currently pursuing a Bachelor of Applied Science in Information Technology. This program focuses on developing a strong foundation in IT principles and practices, preparing for a career in the technology sector.