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Poornima JK

@poornimajk

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Experienced Project Manager specializing in Technical Writing and Documentation.

India

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What I'm looking for

I am looking for a role that values collaboration, innovation, and quality, where I can leverage my extensive experience in technical writing and project management.

I am a Bachelor of Engineering graduate in Telecommunication with over 19 years of experience in Technical Writing and Product Documentation. My career has been marked by a commitment to quality and efficiency, particularly in fast-paced Agile environments. As a Certified Scrum Master, I have successfully led teams to meet project goals while ensuring adherence to quality standards.

Throughout my career, I have held various roles, including Project Manager for Technical Publications, where I managed a 10-member team. My expertise spans Agile methodologies, effective communication, and professional coaching, enabling teams to thrive and deliver high-quality documentation. I am passionate about fostering a process-driven culture that prioritizes both people and performance.

Experience

Work history, roles, and key accomplishments

Current

Manager – Technical Publications

Current

Metapercept Technology Services

Jan 2024 - Present (1 year 5 months)

Managed technical documentation projects, ensuring adherence to quality standards and timelines for clients like Heretto and O-I. Drove a 10-member team, contributing significantly to project success and earning a "Star Performer" award.

Markdown Azure DevOps Agile Methodology Scrum Master

Technical Writer Specialist

HCL Technologies

Jan 2022 - Apr 2023 (1 year 3 months)

Authored and maintained comprehensive technical documentation for cyber security and resiliency orchestration solutions. Collaborated with subject matter experts to ensure accuracy and completeness of content.

MS Office Azure DevOps Resiliency Orchestration

Technical Writer

Infoworks India Private Limited

May 2021 - Nov 2021 (6 months)

Developed and updated technical documentation for IT software products, including user guides and release notes. Ensured content clarity and accuracy, supporting product development cycles.

MS Office Software Technical Writing

Technical Writer

Altair Engineering

Aug 2020 - Mar 2021 (7 months)

Created detailed technical documentation for engineering IT software solutions. Focused on producing clear and concise user manuals and system guides.

MS Office Technical Writing

Technical Consultant

Antuit India

Jul 2018 - Mar 2020 (1 year 8 months)

Provided technical consulting and developed high-quality documentation for AI and Big Data Analytics projects. Recognized with the "BBU Bread Loaf" Award for excellence in documentation creation.

Tableau MS Office AI Big Data Analytics API Documentation

Technical Writer

Sapiens Technologies

Jan 2018 - Jun 2018 (5 months)

Authored technical documentation for finance technologies, ensuring accuracy and user-friendliness. Received recognition as "Word Fanatic" for dedication and hard work on projects.

MS Office Finance Technology Technical Writing

Documentation Lead

Lion Bridge

Jul 2015 - Jan 2018 (2 years 6 months)

Led documentation initiatives for telecom technologies, managing content creation and delivery. Ensured timely completion of deliverables, earning a spot appreciation cash award.

MS Office Telecom Documentation Management Team Leadership

Customer Documentation Specialist

Nokia Networks

Jun 2013 - Jul 2015 (2 years 1 month)

Specialized in creating customer-facing documentation for telecom network products. Recognized with "Praise excellence for Win together" and "E-thank You" awards for support and process adherence.

MS Office Telecom Process Adherence

Senior Executive

Wipro

Mar 2011 - May 2013 (2 years 2 months)

Contributed as a Senior Executive to engineering projects within telecom technologies. Received "Feather in My Cap" and cash awards for outstanding project contributions.

MS Office Telecom

Senior Technical Software Author

Triumph India

Jul 2005 - Sep 2010 (5 years 2 months)

Authored comprehensive technical software documentation for Motorola (U.S) projects. Received an Appreciation award for demonstrating excellence in work and commitment.

MS Office Technical Writing Software Documentation Quality Assurance