Poornima JK
@poornimajk
Experienced Project Manager specializing in Technical Writing and Documentation.
What I'm looking for
I am a Bachelor of Engineering graduate in Telecommunication with over 19 years of experience in Technical Writing and Product Documentation. My career has been marked by a commitment to quality and efficiency, particularly in fast-paced Agile environments. As a Certified Scrum Master, I have successfully led teams to meet project goals while ensuring adherence to quality standards.
Throughout my career, I have held various roles, including Project Manager for Technical Publications, where I managed a 10-member team. My expertise spans Agile methodologies, effective communication, and professional coaching, enabling teams to thrive and deliver high-quality documentation. I am passionate about fostering a process-driven culture that prioritizes both people and performance.
Experience
Work history, roles, and key accomplishments
Manager – Technical Publications
Metapercept Technology Services
Jan 2024 - Present (1 year 5 months)
Managed technical documentation projects, ensuring adherence to quality standards and timelines for clients like Heretto and O-I. Drove a 10-member team, contributing significantly to project success and earning a "Star Performer" award.
Technical Writer Specialist
HCL Technologies
Jan 2022 - Apr 2023 (1 year 3 months)
Authored and maintained comprehensive technical documentation for cyber security and resiliency orchestration solutions. Collaborated with subject matter experts to ensure accuracy and completeness of content.
Technical Writer
Infoworks India Private Limited
May 2021 - Nov 2021 (6 months)
Developed and updated technical documentation for IT software products, including user guides and release notes. Ensured content clarity and accuracy, supporting product development cycles.
Technical Writer
Altair Engineering
Aug 2020 - Mar 2021 (7 months)
Created detailed technical documentation for engineering IT software solutions. Focused on producing clear and concise user manuals and system guides.
Technical Consultant
Antuit India
Jul 2018 - Mar 2020 (1 year 8 months)
Provided technical consulting and developed high-quality documentation for AI and Big Data Analytics projects. Recognized with the "BBU Bread Loaf" Award for excellence in documentation creation.
Technical Writer
Sapiens Technologies
Jan 2018 - Jun 2018 (5 months)
Authored technical documentation for finance technologies, ensuring accuracy and user-friendliness. Received recognition as "Word Fanatic" for dedication and hard work on projects.
Documentation Lead
Lion Bridge
Jul 2015 - Jan 2018 (2 years 6 months)
Led documentation initiatives for telecom technologies, managing content creation and delivery. Ensured timely completion of deliverables, earning a spot appreciation cash award.
Customer Documentation Specialist
Nokia Networks
Jun 2013 - Jul 2015 (2 years 1 month)
Specialized in creating customer-facing documentation for telecom network products. Recognized with "Praise excellence for Win together" and "E-thank You" awards for support and process adherence.
Senior Technical Software Author
Triumph India
Jul 2005 - Sep 2010 (5 years 2 months)
Authored comprehensive technical software documentation for Motorola (U.S) projects. Received an Appreciation award for demonstrating excellence in work and commitment.
Education
Degrees, certifications, and relevant coursework
Atria Institute of Technology
Bachelor of Engineering, Telecommunication
Grade: 64.5
Graduated with a Bachelor of Engineering in Telecommunication. The curriculum covered essential aspects of telecommunication engineering.
Vijaya College
Pre-University Course, Physics, Chemistry, Mathematics, Biology
Grade: 75
Completed Pre-University College with a focus on Physics, Chemistry, Mathematics, and Biology. Achieved a strong academic performance.
Model Education Society (MES)
SSLC/10th Standard, General Studies
Grade: 89.44
Completed 10th Standard education at Model Education Society. Achieved a high percentage of marks.
Availability
Location
Authorized to work in
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