Open to opportunities

Trista Pickler

@tristapickler

Message

Dedicated client service specialist with strong problem-solving skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a highly motivated Client/Customer Service Specialist with a proven track record of delivering quality work in time-sensitive environments. My ability to multi-task and meet deadlines while maintaining confidentiality has been a cornerstone of my professional journey. I excel at building and maintaining strong client relationships, ensuring that every interaction is positive and productive.

Throughout my career, I have worked in various roles that have honed my skills in customer service and logistics. From delivering goods with Boggs Transport to assisting customers at Verizon and Sprint, I have consistently demonstrated my commitment to excellence. My experience has equipped me with the adaptability and decisiveness needed to thrive in fast-paced settings, making me a valuable team member.

Experience

Work history, roles, and key accomplishments

Current

Delivery Driver

Current

Boggs Transport

May 2023 - Present (2 years 1 month)

Followed all relevant traffic laws and safety regulations to ensure secure transportation. Delivered goods and products to customers on time and in excellent condition, maintaining high standards of service.

Logistics Customer Service Delivery

Delivery Driver

D's Trucking

Jan 2018 - May 2023 (5 years 4 months)

Successfully delivered a variety of goods and products to customers, ensuring timely arrival. Maintained products in excellent condition throughout transit, upholding client satisfaction.

Logistics Customer Satisfaction Product Handling Transportation

Customer Service Specialist

Verizon Authorized Retailer

Aug 2016 - Apr 2021 (4 years 8 months)

Managed daily store operations, including opening and closing procedures. Assisted customers with activations, upgrades, technical problems, and complaints, ensuring a positive service experience.

Customer Service Technical Support Sales Problem Solving Activation

Retail Supervisor

Sprint

Oct 2010 - Aug 2016 (5 years 10 months)

Assisted customers with activations and upgrades, providing comprehensive support. Monitored and assisted cashiers and other retail staff, coordinating schedules and activities to optimize store performance. Trained and supported new Team Associates, contributing to team development.

Customer Service Staff Training Scheduling Sales Team Leadership

Education

Degrees, certifications, and relevant coursework

Charlotte Truck Driving School

License, Commercial Driving

Obtained a CDL-A License from Charlotte Truck Driving School, demonstrating proficiency in operating commercial vehicles. This involved comprehensive training in vehicle handling, safety regulations, and logistics.

North Stanly High School

High School Diploma, General Studies

Completed high school education at North Stanly High School, earning a High School Diploma. The curriculum provided a foundational education across various subjects.