Looking for a job

Tricia Meador

@triciameador

Message

I lead HR and organizational learning transformations that strengthen operations, leaders, and customer outcomes.

United States

Message

What I'm looking for

I'm looking to lead practical people, learning, and organizational transformation initiatives that strengthen leadership capability, operational performance, employee experience, and customer outcomes.

At Canon Information Technology Services, I lead Human Resources, Organizational Learning, Quality Assurance, Corporate Communications, and Administration for a contact center and technology hub serving B2B and B2C customers nationwide.

I've redesigned staffing, talent acquisition, onboarding, employee listening, recognition, and HR operating models across remote, hybrid, manufacturing, retail, distribution, and customer service environments. My work has included a sales incentive program that increased close ratio by 45% and annual revenue per FTE from $280K to $445K year over year.

I've led acquisition integration, workforce transitions, HRIS implementations, leadership development, employee relations, and customer-experience transformation. I bring an operations-first approach to building practical people strategies that improve organizational capability and business results.

Experience

Work history, roles, and key accomplishments

Current

Director, Human Resources & Organizational Learning

Current

Canon Information Technology Services, Inc.

Apr 2025 - Present (1 year 6 months)

Lead multidisciplinary teams across HR, Learning & Development, Quality Assurance, Corporate Communications, and Administration. Redesigned staffing model to continuous hiring and led enterprise HRIS implementation.

Human Resources Organizational Learning Leadership Development Quality Assurance Corporate Communications Workday AI driven Analytics Customer Experience Change Management

Senior Manager, Human Resources

Canon Information Technology Services, Inc.

Apr 2023 - Apr 2025 (2 years)

Redesigned HR function, led transition to remote workforce, transformed talent acquisition and onboarding, and implemented employee recognition and listening strategies.

Human Resources Talent Acquisition Onboarding Employee Engagement Remote Workforce Management Incentive Design HRIS Change Management

Director, Human Resources

Strategic Retail Partners

Sep 2021 - Apr 2023 (1 year 7 months)

Led HR strategy for acquisitions, organizational integration, and scalable HR operations in a private equity-backed environment. Reduced vacancies in critical field service positions by 50% and redesigned staffing models.

M&A Organizational Design Talent Acquisition HRIS (Paycom)Affirmative Action Total Rewards Change Management Vendor Management

Human Resources Business Partner

Strategic Retail Partners

Aug 2020 - Sep 2021 (1 year 1 month)

Served as primary HR Business Partner to COO, supporting distribution, field service, supply chain, and corporate functions. Developed compensation strategies and implemented structured attendance programs.

Employee Relations Compensation Strategy Performance Management Workforce Planning Change Management HR Compliance EEOC Forklift Certified

Human Resources Business Leader

STIHL Inc.

Jan 2018 - Aug 2020 (2 years 7 months)

Served as primary HR Business Partner for a 1,300-employee manufacturing operation. Executed large-scale workforce transitions and led COVID response, including attendance protocols and contact tracing.

Employee Relations Performance Management Workforce Planning COVID 19 Response Compensation Redesign SuccessFactors UKG Change Management

Human Resources Manager

Checkered Flag Motor Car Company, Inc.

Jan 2014 - Jan 2018 (4 years)

Led HR function for multi-location automotive retailer, including talent acquisition, employee relations, learning and development, and HR operations. Implemented first HRIS and applicant tracking systems.

Talent Acquisition Employee Relations Learning and Development Performance Management HRIS ICIMS Succession Planning Leadership Development Compliance

Human Resources Generalist

Checkered Flag Motor Car Company, Inc.

Mar 2011 - Jan 2014 (2 years 10 months)

Managed benefits administration, employee relations, leave management, worker's compensation, and day-to-day HR operations.

Benefits Administration Employee Relations Leave Management Workers’ Compensation HR Operations

Talent Acquisition Specialist

Checkered Flag Motor Car Company, Inc.

Nov 2008 - Mar 2011 (2 years 4 months)

Led full-cycle recruiting for exempt and non-exempt positions, including commissioned sales, service technicians, administrative, leadership, and corporate roles.

Full Cycle Recruiting Sourcing Interviewing Candidate Engagement