Looking for a job

Chastidy Bonilla

@chastidybonilla

I build global people strategies, HR teams, and leadership programs that improve retention, growth, and organizational effectiveness.

United States

Message

What I'm looking for

I'm looking to partner with executive teams to build scalable global people strategies, strengthen leadership capability, and guide organizations through growth, transformation, and change.

At Decisions, I served as Global Head of HR and Acting HR VP, partnering with executives across Product, Engineering, Customer Success, Professional Services, and GTM through growth, transformation, and post-merger change.

I built and scaled a global HR and Talent team from 3 to 13 professionals across the U.S. and India. I reduced cost per hire by 53%, improved voluntary turnover by 65%, and increased retention by 15% through targeted talent and employee experience strategies.

Previously at Canon, I led HR business partnering, employee development, talent acquisition, employee relations, succession planning, and leadership programs. My earlier Verizon leadership roles built my foundation in customer operations, coaching, training, and performance improvement.

I'm a Gallup Certified Strengths Coach who helps leaders translate business priorities into practical people strategies across organizational design, workforce planning, talent management, change, and employee experience.

Experience

Work history, roles, and key accomplishments

Senior Director, Global People Success & Development

Decisions

Jan 2022 - Jan 2026 (4 years)

Served as Global Head of HR/Acting HRVP, leading the strategic HRBP function and partnering with executives across Product, Engineering, Customer Success, Professional Services, and GTM during growth, transformation, and post-merger change. Built the HR function and scaled a global HR and Talent team from 3 to 13 professionals across the U.S. and India.

Organizational Design Workforce Planning Talent Management Performance Management Leadership Coaching Employee Relations Change Management HR Technology Rippling Greenhouse 15Five Peoplesoft

HR Senior Manager, Employee Development & Talent Acquisition

Canon

Jan 2012 - Jan 2022 (10 years)

Led HR business partnering, employee relations, talent acquisition, and employee development, partnering with senior leaders to strengthen organizational effectiveness, leadership capability, workforce readiness, and employee engagement. Designed and launched leadership development, manager effectiveness, mentoring, and high-potential programs.

Talent Acquisition Employee Development Leadership Development Succession Planning Performance Management HRIS ATS

Customer Operations Leadership & Learning Development

Verizon

Jan 1996 - Jan 2011 (15 years)

Progressed through customer service, operations, training, and leadership roles supporting customer-facing teams. Led operational performance, onboarding, employee development, coaching, training delivery, and team leadership.

Customer Service Operations Management Training Delivery Coaching Team Leadership Performance Improvement