@treasurendubuisi
Appointment setter and customer advisor at T’s Kitchen, booking 60+ qualified appointments monthly with an 80% show-up rate.
South AfricaAt T’s Kitchen, I manage leads from new inquiry through qualification and appointment booking. I book 60+ qualified appointments per month and maintain an 80% show-up rate.
I handle 100+ leads daily, respond to new inquiries in under 10 minutes, and maintain 96% customer satisfaction. I use BANT qualification and structured follow-up to improve weekly bookings from 3 to 15+, and manage CRM pipelines with GoHighLevel, Monday.com, Google Sheets, and WhatsApp Business.
Work history, roles, and key accomplishments
T's Kitchen
Jan 2024 - Present (2 years 10 months)
Manage the lead lifecycle from inquiry through qualification and appointment booking. Book 60+ qualified appointments monthly with an 80% show-up rate and maintain 96% customer satisfaction.
Degrees, certifications, and relevant coursework
Diploma, Child Care
Completed a Diploma in Child Care in 2023.
Certificate, Customer Service
Completed a Certificate in Customer Service in 2022.
Software and tools used professionally
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