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Michelle Mahlangu

@michellemahlangu

Appointment setter at Civet Media Marketing who qualified prospects and booked appointments for chiropractic and wellness campaigns.

South Africa

Message

At Civet Media Marketing, I conducted outbound calls for chiropractic and wellness campaigns, qualified prospects, and scheduled appointments using online booking systems.

At USA Global Marketing, I made approximately 70–90 outbound calls per hour for a U.S.-based campaign. I handled objections, documented call outcomes in CRM systems, and worked toward performance targets.

Experience

Work history, roles, and key accomplishments

Appointment Setter

Civet Media Marketing

Conducted high-volume outbound cold calls for chiropractic and wellness campaigns, qualified leads, and scheduled appointments using online booking systems. Managed callbacks and maintained accurate CRM records.

Outbound Calling Cold Calling Lead Qualification Appointment Setting Objection Handling CRM Power Dialer Software Online Scheduling Callbacks Follow up Management

Call Centre Agent

USA Global Marketing

Handled high-volume outbound calls for U.S.-based campaigns, completing 70-90 calls per hour. Built rapport, handled objections, and documented outcomes in CRM systems while meeting performance targets.

Outbound Calling Cold Calling High Volume Calls Objection Handling CRM KPI Achievement Communication Skills Data Entry