Tracy May

Served as the initial point of contact for HR inquiries, providing guidance on basic HR operations including recruitment and policies. Managed accurate data input into the HR database for staff and volunteer tracking, and undertook various HR administrative tasks such as minute-taking and scheduling interviews. Assisted the HR Manager with projects, DBS applications, and managed the SmartLog eLear

Organised Health & Safety courses and managed all aspects of Learning & Development in collaboration with the Health & Safety Business Partner. Supported company apprentices and worked within a small HR team covering the entire employee lifecycle. Issued contracts and references, and managed job advertisements and CVs using Networx.

Worked part-time in the housekeeping department, ensuring high standards were maintained throughout lodges. Responsible for cleanliness and guest satisfaction.

Operated as a self-employed photographer, managing all aspects of the business. Provided freelance safari guiding services.

Managed the operations of a 30-bedded safari lodge, overseeing guest and staff relations. Responsible for financial oversight, supply procurement, menu planning, and stock controls.

Provided temporary personal assistant services, including diary management and minute taking. Collated and typed financial documents, minutes, and correspondence.

Managed a 30-bedded safari lodge, handling guest and staff relations. Oversaw finances, supply procurement, menu planning, and stock controls.

Managed various HR projects as part of npower's project team within the HR Service Centre. Assisted in mapping all HR Service Centre processes to improve efficiency.

Served as the first point of contact for all new employees and administered applications for company vacancies. Coordinated large projects related to changes in employment law and processed all recruitment paperwork, including advertising and contract issuance. Facilitated training sessions.

Performed various temporary administration roles, including data entry, filing, and reception duties. Provided helpdesk administration, sales administration, and processed invoices. Handled ad-hoc typing and other general administration tasks.

Obtained a Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities. This qualification enhanced understanding of support strategies for individuals with learning disabilities.

Achieved a Level 5 qualification in Human Resources Management (HRM) from CIPD. This diploma provided in-depth knowledge and skills in various HR functions.

Certified as a First Aid Trainer by St Johns. This qualification enabled the instruction of first aid techniques.

Obtained an ASET Certificate in Catering Operations. This certificate covered essential aspects of catering management and operations.

Earned a Diploma in Public Relations. This program provided comprehensive training in public relations strategies and communication.

Completed Pitman's certifications in Typing, Shorthand, Office Practice, and Bookkeeping. These qualifications provided essential administrative and clerical skills.

Grade: Passes

Achieved 'O' Levels passes in English, Geography, Science, and Art. These qualifications provided a foundational education across various subjects.