At Cardinal Health, I maintained patient records in EMR/EHR systems and coordinated communication between patients, providers, and pharmacy partners to support continuity of care. I also processed high-volume medical documentation and referral faxes and supported prior authorization and insurance verification workflows.
At Carenet Healthcare, I handled patient and payer inquiries about claims, eligibility, and account status, researching coverage and billing issues with insurance providers and internal teams. Earlier, as a Medical Assistant at Medi Weight Loss - Lakeland, I coordinated patient intake, scheduling, referrals, and insurance authorizations while supporting clinic workflows.
