At ICED Caribbean Entertainment District, I supervised approximately 30 staff members, coordinated schedules, and supported daily operations. I also handled customer concerns and improved workflow through staff coordination and operational oversight.
As a Digitisation Technician at Ministry of Public Administration / Portfolio Management Office, I processed and digitized over 5,000 records monthly. I reviewed discrepancies and maintained organized records to improve retrieval efficiency.
At Vanus Investments Limited, I managed branch operations, supervised customer-facing activities, and oversaw cash reconciliation and operational reporting. I received consistent recognition for customer service performance.
My experience also includes billing, collections, administration, and branch operations. I hold business administration and office management qualifications, along with AML/CTF training.
