Tosin Dosu

I am a results-driven banking and customer service professional with over three years of experience in financial services, customer relationship management, and cash handling operations. I consistently deliver accurate transaction processing and exceptional customer experiences while adhering to regulatory standards.

In my current role as a teller, I process high-volume cash and check transactions, verify customer identity for KYC compliance, and reconcile cash drawers with 99.9% accuracy. I also promote banking products and collaborate with internal teams to improve service delivery.

Previously, I worked in customer care, instruction, reception, and cashier roles where I developed strong communication, problem-resolution, and organizational skills. I hold certifications in information security and cybersecurity awareness and maintain a commitment to data protection and compliance.

I bring strong analytical ability, attention to detail, ICT proficiency, and emotional intelligence to fast-paced environments. I seek opportunities to apply my banking operations expertise and security knowledge to enhance customer trust and operational efficiency.