Open to opportunities

Tori Ewoma

@toriewoma

Message

Marketing and communications strategist driving growth through content, digital, and client relations.

Nigeria

Message

What I'm looking for

I’m seeking a marketing or communications role where I can lead content and digital strategy, drive measurable growth, and collaborate in a creative, data-informed team.

I am a marketing, communications, and digital strategist with hands-on experience in healthcare, interior design, and insurance sectors. I specialize in content strategy, social media management, digital marketing, and client relationship management.

At That Good Media I increased audience engagement by 45% for Serenity and Serendipity Home Health Care and boosted reach and client inquiries by 30% through design and content improvements. I also coordinated PR and event logistics for campaigns such as Martell’s “Be the Standout Swift.”

In client-facing roles at Light Height Global Services and Globe Life American Income Division, I delivered high customer satisfaction (95%), improved lead conversion by 25%, and supported recruitment, onboarding, and sales operations using CRM tools and structured follow-ups.

I bring strong organization, proposal development, project coordination, and communication skills, with experience using AI-powered workplace tools and CRM platforms to drive measurable brand visibility and customer experience improvements.

Experience

Work history, roles, and key accomplishments

Virtual Assistant / Hiring Partner

Globe Life American Income Division

Jan 2024 - Jan 2025 (1 year)

Provided customer support, candidate outreach and recruitment coordination for the U.S. division, improving lead conversion by 25% and streamlining onboarding and reporting processes.

Recruitment coordination CRM Tools Outbound Calling Google Sheets Heymarket Customer Support

Creative Solutions Associate

That Good Media

Jan 2023 - Jan 2024 (1 year)

Managed social media strategy and campaign proposals, increasing engagement by 45% and boosting Design by Daisy’s reach and inquiries by 30% through targeted content and visual improvements.

Content Strategy Social Media Management Proposal Development PR Copywriting Community Management

Client Relations Specialist

Light Height Global Services

Jan 2021 - Jan 2023 (2 years)

Delivered multi-channel customer support achieving a 95% satisfaction rating, maintained CRM documentation, and initiated partnership proposals that secured new contracts.

Customer Support CRM Client Relationship Management Proposal Development Reporting

Education

Degrees, certifications, and relevant coursework

Delta State University

Bachelor of Education, Education / Communications

Completed a Bachelor of Education with focus on client relationship management and communications skills applicable to marketing and customer support roles.