Topendra User
@topendrauser
Driven MBA graduate with strong organizational and communication skills.
What I'm looking for
I hold an MBA and a Bachelor's degree in Business and Management from Solent University of Southampton. My educational journey has equipped me with a proactive and organized approach, consistently seeking opportunities to contribute to team success. I have collaborated with diverse teams on various projects, honing my communication skills through presentations and teamwork.
Throughout my work experience, I have developed a keen attention to detail, ensuring accuracy when handling sensitive information. My role as a Replenishment Associate at Asda allowed me to improve customer satisfaction by ensuring timely stock replenishment. Additionally, my experience as an NHS Track and Trace administrator involved processing data efficiently and maintaining confidentiality, showcasing my commitment to public health and effective communication.
Experience
Work history, roles, and key accomplishments
Replenishment - Ambient/Fresh
Asda
Aug 2023 - Present (1 year 11 months)
Ensured timely stock replenishment, which minimized out-of-stock products and improved customer satisfaction.
NHS Track and Trace Administrator
Sitel
Aug 2021 - Present (3 years 11 months)
Processed data efficiently, contributing to accurate public health responses. Managed calls, assisting callers with information-based inquiries and ensuring that correct information was provided.
Hospitality Assistant
Fire Hospitality
Feb 2020 - Present (5 years 5 months)
Assisted in event preparation, ensuring memorable experiences for guests.
Customer Assistant
Tesco
Aug 2018 - Present (6 years 11 months)
Helped customers with inquiries.
Education
Degrees, certifications, and relevant coursework
Southampton Solent University
Global Master of Business Administration, Business Administration
Successfully completed a Global Master of Business Administration program. Gained advanced knowledge in business strategy, leadership, and global market dynamics.
Southampton Solent University
Bachelor Degree, Business and Management
Grade: 2.2
Completed a Bachelor's degree in Business and Management. Developed a strong foundation in business principles, management theories, and organizational practices.
Queens Mary's College
OCR Level 3 Cambridge Technical Diploma, Media
Achieved an OCR Level 3 Cambridge Technical Diploma in Media. Developed skills in media production, analysis, and communication.
Queens Mary's College
OCR Level 3 Cambridge Technical Certificate, Business
Obtained an OCR Level 3 Cambridge Technical Certificate in Business. Gained practical knowledge in business operations and management.
Queens Mary's College
BTEC Subsidiary Diploma (QCF), Applied Law
Grade: Merit
Earned a BTEC Subsidiary Diploma (QCF) in Applied Law. Studied fundamental legal principles and their application.
Cranbourne Business Enterprise School
GCSE, General Studies
Completed secondary education with qualifications in Math, English Language/Literature, and BTEC Sport. Developed foundational academic skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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