Open to opportunities

Emem Udofia

@ememudofia

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Ambitious MSc student skilled in business analysis and project management.

United Kingdom

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What I'm looking for

I am looking for a role that values structured thinking and offers opportunities for professional growth.

I am an ambitious and analytical MSc student in International Business and Politics, with a solid background in Project Management. My experience spans business operations, HR support, and customer engagement, where I have honed my skills in stakeholder communication and project support. I thrive in fast-paced, client-oriented environments, eager to contribute my structured thinking and problem-solving abilities to drive impactful change.

In my recent role as a Business Operations Assistant at The Cellar Cru, I successfully scheduled and coordinated high-volume meetings, providing essential administrative support across teams. My attention to detail and ability to manage shifting priorities allowed me to refine operational workflows and enhance process improvements. Additionally, as a Customer Advisor at UNIQLO, I focused on delivering excellent customer service while striving to meet sales objectives.

My commitment to continuous improvement is evident in my role as a Human Resource Administrative Assistant at Desicon Ltd, where I designed and introduced improved HR compliance procedures that reduced administrative errors by 30%. I am passionate about leveraging my skills and experiences to contribute positively to any organization.

Experience

Work history, roles, and key accomplishments

Current

Human Resource Administrative Assistant

Current

Desicon Ltd

Mar 2024 - Present (1 year 2 months)

Liaised with internal departments to ensure compliance with HR policies and procedures. Assisted with processing HR documentation and responding to employee queries. Supported the employee lifecycle by assisting with onboarding, offboarding, and records management. Designed and introduced improved HR compliance procedures, reducing administrative errors and policy breaches by 30%. Supported the cr

HR Policies Onboarding Offboarding Compliance Administrative Support

Customer Advisor

UNIQLO

Oct 2023 - Jan 2024 (3 months)

Acted as a first point of contact for customers, addressing client inquiries and issues promptly and courteously. Understood sales objectives and strived to meet and surpass them both individually and collectively. Delivered excellent customer service at all times.

Customer Service Sales Problem Solving Communication

Business Operation Assistant

The Cellar Cru

May 2022 - Jan 2023 (8 months)

Scheduled and coordinated high-volume meetings using Outlook, supporting Analysts and Associates in a fast-paced environment. Provided administrative support across teams, including room bookings and interview coordination. Maintained internal systems and ensured accurate data entry across operational workflows to refine strategies efficiently handle direct client problems and respond to shifting

MS Office Outlook)Data Entry Administrative Support

Education

Degrees, certifications, and relevant coursework

Queen Mary University of London

MSc International Business and Politics, International Business and Politics

Currently pursuing a Master of Science in International Business and Politics. Serving as a Course Representative for International Business strategy.

Royal Holloway University of London

BSc Management, Management

Grade: 2:1

Completed a Bachelor of Science in Management with a 2:1 classification. Actively participated as a Committee Member of the African & Caribbean Society.