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@gorytah
Experienced Business Administrator and Customer Service Rep
As a dedicated and results-driven professional, I bring a strong work ethic and excellent communication skills to any organization. With experience in customer service, administration, and sales, I have developed a unique ability to work effectively in fast-paced environments and build strong relationships with clients and team members.
Throughout my career, I have consistently demonstrated my ability to adapt to new situations, prioritize tasks, and maintain a high level of accuracy and attention to detail. My proficiency in Microsoft Office and strong technical skills make me a valuable asset to any team.
I am a team player who is comfortable working independently and as part of a team, and I am committed to adhering to company policies, procedures, and safety regulations. I hold a strong passion for delivering exceptional customer service and driving business growth through effective communication and problem-solving.
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Work history, roles, and key accomplishments
Shaw Cable systems
Apr 2018 - Mar 2023 (4 years 11 months)
Provided business, technical and product knowledge in support with disconnecting accounts, attained or exceeded targets for upgrades, and established strong relationships with key customers.
Shaw communication
Nov 2016 - Mar 2018 (1 year 4 months)
Prepared, coded invoices and bill payments, took payments on the phone, and answered queries regarding payment for clients.
Shaw Communication
Nov 2015 - Nov 2016 (1 year)
Received outbound and inbound calls from existing and new customers, verified data input, and processed work orders for technicians.
Shaw Communications
Apr 2012 - Nov 2015 (3 years 7 months)
Provided prompt, courteous client service, answered phone inquiries, and investigated customer concerns/complaints.
Degrees, certifications, and relevant coursework
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