Tonya Cherry
@tonyacherry
Administrative leader with 15+ years in healthcare operations, compliance, and patient services.
What I'm looking for
I’m a detail-oriented, compassionate administrator with 15+ years of experience in administrative leadership, healthcare operations, and client services. I’m known for managing complex scheduling, compliance documentation, staff coordination, and consistently delivering high-quality service.
As an Administrator at Lakeside Eye Associates, I oversee daily front office operations for a busy optometry and ophthalmology practice. I schedule and confirm appointments, coordinate follow-ups and physician calendars, verify insurance coverage, obtain pre-authorizations, and process billing and payments—while maintaining strict HIPAA compliance and accurate patient data in the EMR.
Earlier roles strengthened my ability to support people through high-stakes, compliance-driven work. As a Post-Operative Care Specialist, I documented recovery data, monitored for adverse reactions, and educated patients and families on wound care, medication schedules, and follow-up procedures.
My patient-centered approach also shows in hands-on care work as a Medication Technician/CNA and in-home caregiver, where I administer medications per physician orders, maintain MAR documentation, monitor for side effects, assist with ADLs, and update care plans to meet state and facility regulations. I’m now seeking to apply this leadership and organization in a Director of School role to foster a safe, structured, and dynamic learning environment.
Experience
Work history, roles, and key accomplishments
Administrator
Lakeside Eye Associates
Jul 2023 - Present (2 years 11 months)
Oversee daily front-office operations for an optometry/ophthalmology practice, ensuring smooth patient flow through accurate scheduling and provider calendar coordination. Verify insurance and pre-authorizations, process billing/payments, maintain EMR patient data with strict HIPAA compliance, and onboard/train front office team members.
Medication Technician/CNA
Unlimited Possibilities Family Care Home
Jan 2014 - Present (12 years 5 months)
Administer prescribed medications to residents according to physician orders using the Medication Administration Record (MAR) and monitor for side effects or adverse reactions. Maintain required documentation for medication timing/dosages and resident refusals/incidents, assist with ADLs, and update nurse notes/care plans while following state and facility regulations.
Medication Technician/CNA
Homewatch Care Givers
Jan 2012 - Present (14 years 5 months)
Provided compassionate in-home care for elderly and disabled clients by supporting physical, emotional, and social well-being. Assisted with ADLs, performed light housekeeping and meal preparation, and helped maintain a clean, safe environment for clients.
Post-Operative Care Specialist
HKB Plastic Surgery
Aug 2015 - Jul 2018 (2 years 11 months)
Provided direct post-surgical care by administering prescribed medications, monitoring for adverse reactions, and ensuring recovery protocols were followed. Documented recovery metrics (vitals, pain levels, intake/output) and educated patients/families on wound care, medication schedules, and follow-up procedures.
Community Support Specialist
After Care Nursing
Jan 2008 - Jan 2011 (3 years)
Delivered in-home and community-based support to individuals transitioning from institutional care to independent living. Trained clients in daily living skills, implemented positive behavioral interventions tailored to individual needs, and monitored safety and progress toward independence goals.
Medication Aide / Shift Supervisor
Sunrise Assisted Living
Jan 2007 - Jan 2008 (1 year)
Supervised staff during shifts while administering medications and maintaining individualized resident plans. Completed incident reporting and supported compliance with state and facility standards.
Education
Degrees, certifications, and relevant coursework
Stanley G. Fall High School
General Studies Diploma, General Studies
Earned a General Studies Diploma from Stanley G. Fall High School in June 1993.
Availability
Location
Authorized to work in
Job categories
Skills
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